# Slack

### Integrate with Slack

First, configure the [<mark style="color:blue;">Slack Extension</mark>](https://support.squadcast.com/docs/slack) for your Squadcast Organization. Once this is done, you will be able to create incidents directly from Slack and view them on Squadcast.

### Create Incidents from Slack

In the Slack channel from which you want to create an incident in Squadcast, perform the following steps:

**(1)** Invoke the *Squadcast Bot* by calling out `@squadcast`

![](/files/215eZMneaZ53ZQzxUSbf)

**(2)** Once the bot is added, you will be able to take actions with respect to incidents directly from Slack

#### Using Slash Command in Slack

{% hint style="info" %}
**Help Command**

You can call out `/create_incident help` to walk you through the process within your Slack channel to guide you through the process.

<img src="/files/W1R9vbTYVvn4J9xbB4wA" alt="" data-size="original">
{% endhint %}

The command that is used to create an incident from Slack is:

`/create_incident <Incident Message Text>`

{% hint style="info" %}
**Note:**

You can call the `/create_incident` or `/create_incident <Incident Message Text>` command to create an incident from Slack.
{% endhint %}

![](/files/ZthPx0RRSUOt08XsAMgf)

This will then prompt a UI pop-up where you can fill in additional information such as:

* Impacted **Service**
* **Incident Message**
* **Incident Description**

![](/files/O205i0QnIh96cX82WAS5)

This newly created incident will now show up immediately in the Slack channel and in Squadcast as well. In Squadcast, you can navigate to either [Incident Dashboard](https://support.squadcast.com/docs/incident-dashboard) or [Incident List](https://support.squadcast.com/docs/incident-list-table-view) to view the newly triggered incident.

![](/files/IiWyTLPpLUG7ABBn1DTU)

#### Using Message Actions in Slack

You can also choose to create an incident from an existing message in the Slack channel.

**(1)** Click on the **More Actions** icon for the chosen message

![](/files/pV6p4lLJAY3GWrGRMifO)

**(2)** Choose the **Create Incident** option from the dropdown shown

![](/files/cn6h8XBJATnCC97pmzeT)

**(3)** In the UI pop-up, fill in all the relevant information needed to create the incident

![](/files/rqUr4ASqOxfixhefsZaf)

The incident has now been created successfully.

![](/files/uMZHyF20O9TL5Z7tTGqa)

{% hint style="warning" %}
**Important**

The **Squadcast Bot must be called into the channel** where you will want to take any of the above actions to create an incident.
{% endhint %}

*Have any questions?* [*Ask the community*](https://community.squadcast.com/view/home)*.*


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