# On-Call Reminder Rules
On-Call Reminder Rules determine how an individual user is notified about the upcoming On-Call shift. One can set up rules to be notified on any of the following notification channels:
* Email
* [Push notification on the Squadcast mobile app](https://support.squadcast.com/mobile-app/using-the-mobile-app)
## Edit On-Call Reminder Rules
1. Click on the user icon in the upper right corner and select **Profile**
2\. You will be taken into the **My Profile** section where you can see the **On-Call Reminder Rules** below the **Notification Rules** on the right. Click on the **Edit** button to edit the rules
3\. Choose the medium from the drop-down, enter the amount of time before which you wish to be reminded and choose the unit of time from the drop-down
4\. You can also add new rules by clicking **Add More Rules** at the bottom
5\. Select **Save** after making changes to save the configuration
You’re good to go. Now, when **you** have an upcoming On-Call Shift, you will be notified based on your On-Call Reminder Rules preferences set in the **On-Call Reminder Rules** section.
{% hint style="info" %}
**Note:**
1. By default, every new user’s **On-Call Reminder Rules** would be defined by Squadcast as 1 hour before the On-Call Shift starts.
2. You can remove all the rules from **On-Call Reminder Rules** if you wish not to be reminded about your upcoming On-Call Shift.
{% endhint %}
{% hint style="warning" %} **Important:**
1. In the case of a **complete override**, where the original on-call participant is overridden for the entire duration, only the override participant will receive on-call reminder notifications.
In the following example, only "PK" will receive on-call reminders.
2. In the case of a **partial override**, on-call reminder notifications are sent to both the original on-call participant and the override participant.
In the following example, both "DT" and "PK" will receive the on-call reminders.
{% endhint %}
## Global On-Call Reminder Rules (API-First Feature)
The Global On-Call Reminder Rules feature allows organizations to set uniform On-Call Reminder Rules for all users within a team. This API-first feature ensures consistency across the team by overriding any individual On-Call Reminder Rules set by users on their Profile Pages. These settings will be indicated on user profile pages within both the Web App and Mobile App.
* **Uniform On-Call Reminder Rules**: Applies the same reminder rules to all users within a team, ensuring consistency.
* **Team-Wise Application**: The feature applies team-wide and includes all relevant users in the organization. Stakeholders and observer roles associated with customer roles are excluded.
* **Reverting to Default**: If the feature is disabled, the system will revert to the original settings as they were previously set by the user.
{% hint style="info" %} **Note:**
Please note that this feature can be enabled, disabled, or modified by users with the Manage Team role within any team in the organization.
{% endhint %}
{% hint style="info" %}
**Note**:
For more details, refer to the [API Documentation](https://apidocs.squadcast.com/#a34b87b9-c873-4d78-a4f3-78e2f7903de7) and [Terraform Documentation](https://registry.terraform.io/providers/SquadcastHub/squadcast/latest/docs/resources/global_oncall_reminder_rules) for Global On-Call Reminder Rules.
{% endhint %}
*Have any questions?* [*Ask the community*](https://community.squadcast.com/view/home)*.*
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%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1).png?alt=media)
2. In the case of a **partial override**, on-call reminder notifications are sent to both the original on-call participant and the override participant.
In the following example, both "DT" and "PK" will receive the on-call reminders.
{% endhint %}
## Global On-Call Reminder Rules (API-First Feature)
The Global On-Call Reminder Rules feature allows organizations to set uniform On-Call Reminder Rules for all users within a team. This API-first feature ensures consistency across the team by overriding any individual On-Call Reminder Rules set by users on their Profile Pages. These settings will be indicated on user profile pages within both the Web App and Mobile App.
* **Uniform On-Call Reminder Rules**: Applies the same reminder rules to all users within a team, ensuring consistency.
* **Team-Wise Application**: The feature applies team-wide and includes all relevant users in the organization. Stakeholders and observer roles associated with customer roles are excluded.
* **Reverting to Default**: If the feature is disabled, the system will revert to the original settings as they were previously set by the user.
{% hint style="info" %} **Note:**
Please note that this feature can be enabled, disabled, or modified by users with the Manage Team role within any team in the organization.
{% endhint %}
{% hint style="info" %}
**Note**:
For more details, refer to the [API Documentation](https://apidocs.squadcast.com/#a34b87b9-c873-4d78-a4f3-78e2f7903de7) and [Terraform Documentation](https://registry.terraform.io/providers/SquadcastHub/squadcast/latest/docs/resources/global_oncall_reminder_rules) for Global On-Call Reminder Rules.
{% endhint %}
*Have any questions?* [*Ask the community*](https://community.squadcast.com/view/home)*.*