# Bitrix 24

[<mark style="color:blue;">Bitrix 24</mark>](https://www.bitrix24.in/) is a cloud-based business management and collaboration platform that provides a suite of tools for managing various business processes.

Route alerts such as creation of a lead on Bitrix 24 CRM or creation of a task in Bitrix 24 to Squadcast.

### Using Bitrix 24 as an Alert Source

1. Navigate to **Services** -> **Service Overview** -> select or search for your Service. Expand the accordion -> In the Alert Sources section, click **Add**.

![](https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-0fe7b657e32aa4dc525b39230eeb6f7628304674%2FScreenshot%202022-07-29%20at%2012.09.33%20PM%20\(1\)%20\(1\).png?alt=media\&token=a31a38c5-13c7-4109-a22c-ffb44c420b19)

2. Select **Bitrix 24.** Copy the displayed **Webhook URL** to [configure](#create-a-squadcast-webhook-alert-in-bitrix-24) it within **Bitrix 24.** Finish by clicking **Add Alert Source** -> **Done.**

![](https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-84033d324ffcb34932410f14992b2cfac7e4e6e1%2Fbitrix24_6.png?alt=media)

{% hint style="warning" %} <mark style="color:orange;">**Important**</mark>**:**

When an alert source turns <mark style="color:green;">Active</mark>, it’ll show up under Configured Alert Sources. You can either generate a test alert from the integration or wait for a real-time alert to be generated by the Alert Source.\
\
An Alert Source is <mark style="color:green;">active</mark> if there is a recorded incident via that Alert Source for the Service.
{% endhint %}

### Create a Squadcast Webhook Alert in Bitrix 24

**(1)** Login to your Bitrix 24 dashboard and click on **Developer Resources** section.

![](https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-da875de11b15b35a1e0c60c9c4865aec53fa2672%2Fbitrix24_1.png?alt=media)

**(2)** Choose **Common use cases** and select **Other**.

![](https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-1a3686b6d5f0528250b9c44cc35942809919a501%2Fbitrix24_2.png?alt=media)

**(3)** Choose **Outbound Webhook** and paste the previously copied Squadcast Webhook URL.

![](https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-66eb513f3868d994ce95ec1b9849a00e3f608444%2Fbitrix24_3.png?alt=media)

![](https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-463c079dbb7845e4fc755579b11cbcc3affda1e6%2Fbitrix24_4.png?alt=media)

**(4)** Choose the Events for which you would like to get alerts on Squadcast. At the moment you can choose from **Task updated (ONTASKADD)** ( for whenever a task is created on Bitrix 24), **Task updated (ONTASKUPDATE)** ( for whenever a task is updated on Bitrix 24 ), **Lead created (ONCRMLEADADD)** ( for whenever a Lead is created on Bitrix 24), and **Lead updated (ONCRMLEADUPDATE)** ( for whenever a lead is updated on Bitrix 24). Click on Save.

![](https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-043a6d3887fa4765ad2f5d4da5ed614e57888862%2Fbitrix24_5.png?alt=media)

That's it, you are good to go! Your Bitrix 24 integration is now complete.

Whenever you create/update a lead or a task, Bitrix 24 would fire an alert and it would create an incident on Squadcast.

*Have any questions?* [*Ask the community*](https://community.squadcast.com/view/home)*.*


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