Incident List View

List view for all your Team's incidents
The Incident List view gives you a clear view of all your incidents along with their relevant information at a single glance.

Accessing the Incident List view

First, select the Team from the team picker on the top
(1) Click on Incidents from the sidebar
Squadcast Incident List View
(2) View the following details for every listed incident:
  • Incident Message
  • Created At
  • Service it is affecting
  • Assigned To
  • The current status of the incident
Incident List View in Squadcast

Quick Filter by Incident Status

Filter incidents by status by using the status drop-down and choosing the appropriate option.

Bulk Actions

Acknowledge and Resolve multiple incidents in one go by bulk selecting the listed incidents and choosing the appropriate action button.
Perform Bulk Actions in Incident List
When an action is selected, it is performed instantly without asking for confirmation so be wary while performing the action.

Create an Incident Manually

(1) Click on Create new incident
Create Incident manually in Squadcast
(2) Enter the Incident Title, Incident Description, select the Service, specify who should be notified under Assign To, add Tags and click on Create new incident to create the incident
Create New Incident in Squadcast

Filter Incidents

(1) Click on Add Filter to filter incidents and create custom views for your Team
Filter through Incidents in Squadcast
(2) Incidents can be filtered by:
  • Date & Time
  • Service
  • Alert Source
  • Assigned To
  • Tags
  • Status
  • Postmortem
Filters for Incidents in Squadcast
Learn more about each filter value here.
Using the Status Filter
If you want to filter incidents that are in a particular state (Triggered, Acknowledged, Resolved or Suppressed), in addition to the other filters you use, add the Status filter as well.

Export Incidents

(1) Add the filters of your choice and click on the download icon and select either the CSV or the JSON format option from the drop-down
Export Incidents in Squadcast
Incident Export Limit
At the moment, you can export only a maximum of 1000 incidents at once. Please tweak your filters to ensure the count of listed incidents is within the limit for every export. There are no limits on the number of times you can export incidents.
Using our Export Async API, there is no limit to the number of incidents you can export. You will receive an email once the download is complete.
For more information, check out our Export Async API Documentation.
(2) The exported CSV or JSON file will have the following fields:
  • Incident ID
  • Title
  • Description
  • Status
  • Service
  • Alert Source
  • Assignee
  • Created At
  • Acknowledged At
  • Resolved At
  • Tags
  • Event Count
  • TTA (Time to Acknowledge)
  • TTR (Time to Resolve)
  • Activity Logs
Export Incidents: Public API
Exporting incidents as CSV or JSON is available as a Public API. Check out the API documentation here.
Search for incidents based on either the Incident Message or the Incident Description using the Text Search box.
Search through Incident List in Squadcast

Load More Incidents

In order to load more incidents, just scroll to the end of the list and the available existing incidents will be automatically displayed.
Scroll through Incident list in Squadcast