# Communication Channels

{% embed url="<https://www.youtube.com/watch?feature=youtu.be&v=k_WQhWJvnCQ>" %}

To add a Communication Channel,

**(1)** Click on **+ icon** or **+Add Link** button

<figure><img src="/files/H1PWewpOybeRj45uXKDP" alt="Add Communication Channels in Squadcast"><figcaption></figcaption></figure>

**(2)** Select the type of channel you want to add

![Add Communication Channel](/files/u9vrCsHTpNPJXiq5wCgP)

**(3)** Add the link and Text to Display for your Communication Channel -> Click on **Save**

![Add Communcation Channel link and Label](/files/GssUXKK9nwpn8Dx9sJ0v)

Once added, you can **Edit/Update** the Communication Channel.

{% hint style="info" %}
**Note:**

Any activity in the Communications Card gets reflected on the **Incident Activity Timeline**.
{% endhint %}

### Creating Slack Channel for Incidents <a href="#creating-slack-channel-for-incidents" id="creating-slack-channel-for-incidents"></a>

To create a Slack Channel for an Incident,

**(1)** Navigate to the Incident Details page, and click on the **+ icon** or **+ Add Link** button

<figure><img src="/files/Fu4GYPPVGXuR566QynYt" alt="Create Slack Channels for Incidents"><figcaption></figcaption></figure>

**(2)** Click on the **Create Slack Channel** option from the menu

![Create Slack Channel for an incident in Squadcast](/files/LFXY07HFG0L3wytXUmYp)

**(3)** Type in the **Channel Name** for your Incident and click **Save**

![Save the Slack Channel to an incident](/files/pntojx9JTil1wTRfG9Yr)

This will generate a dedicated Slack Channel for your Incident.

{% hint style="info" %}
**Note**\
All notifications of this specific incident like Acknowledged, Re-assigned, **and** Resolved will be sent to this channel in addition to the regular channel (if configured).
{% endhint %}

{% hint style="info" %}
**Note**\
Once the Incident is resolved, you can archive the Slack Channel using the **Archive** button on the right.

<img src="/files/HedqwlGKho388Z3l8bFy" alt="Archive a Slack Channel" data-size="original">
{% endhint %}

*Have any questions?* [*Ask the community*](https://community.squadcast.com/view/home)*.*


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