# Understanding Teams

Most organizations are divided into various different operational units. This is typically done to allow them to manage, design and increase the efficiency of their business operations to meet their internal requirements. Some are organized by technical specializations, others by activities, some by services, by geography, or any combination of those (or others). Whichever structure the organization chooses, these operational units remain responsible for the problems which occur in their own environments.

Having Teams is a way for customers to represent their organizational structure. The number of Teams that can be created per Organization is based on our [<mark style="color:blue;">Pricing Plans</mark>](https://squadcast.com/pricing)<mark style="color:blue;">.</mark>

### Understanding the Default Team <a href="#understanding-the-default-team" id="understanding-the-default-team"></a>

This, as the name suggests, is the <mark style="color:red;">`default`</mark> team in an Organization. Every and all users in the Organization will be a part of the **Default Team**.

<figure><img src="https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-124c0c04e0cf94c0245566a505a0de7bb61d61cc%2Funderstanding_teams_1.png?alt=media&#x26;token=b719291d-dbe6-4323-92bd-4ac628b66619" alt="how to check default team in Sqaudcast"><figcaption></figcaption></figure>

{% hint style="warning" %}
**Important:**

1. This behaviour/flow cannot be modified.
2. The **Default Team** cannot be deleted
   {% endhint %}

### Viewing the Default Team <a href="#viewing-the-default-team" id="viewing-the-default-team"></a>

1. Click on **Settings** on the sidebar

<figure><img src="https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-7e355d66ee0648335cb1a0fe80507c80a2fc6e45%2Fadd_and_delete_users_1%20(1)%20(1)%20(1)%20(1)%20(11)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(34).png?alt=media&#x26;token=c84c031e-ed80-4d2a-bfa3-3f31808e1748" alt="how to view default team members in Squadcast"><figcaption></figcaption></figure>

2\. Click on **Teams** from the secondary navigation menu

<figure><img src="https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-c9a02fb88e467cb429bf5ef4338ed1da7b7d0057%2Fadd_and_delete_teams_1%20(1)%20(1)%20(3)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(1)%20(24).png?alt=media&#x26;token=ae58f687-8451-4a5a-887c-46202e7e97b6" alt="How to view default team members in Squadcast"><figcaption></figcaption></figure>

3\. Click on **Default Team**

<figure><img src="https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-8ae2608bc3ce80b83c416326916a9c170e5a5fb0%2Funderstanding_teams_2.png?alt=media&#x26;token=4d3bd9a7-093d-4d75-b689-11c2d0aa3293" alt="Manage Teams - How to view default team members in Squadcast"><figcaption></figcaption></figure>

Here, you will be able to view:

* All the [<mark style="color:blue;">`Members`</mark>](https://support.squadcast.com/manage-users/add-and-delete-users) of this Team (your entire Organization)
* The [<mark style="color:blue;">`Roles`</mark>](https://support.squadcast.com/manage-users/user-permissions-access-controls) of these <mark style="color:red;">`Members`</mark>
* The associated [<mark style="color:blue;">`Entities`</mark>](#entities-in-squadcast)
* Any defined [<mark style="color:blue;">`Squads`</mark>](https://support.squadcast.com/manage-teams/squads)
* Team-specific [<mark style="color:blue;">`Settings`</mark>](https://support.squadcast.com/manage-teams/create-and-delete-teams)

### Entities in Squadcast <a href="#entities-in-squadcast" id="entities-in-squadcast"></a>

Each team has ownership of specific entities that they are responsible for, or are unique to them. You can easily search for these entities or filter them based on their owner.

<figure><img src="https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-e3d046d0bc69d7a1daab55c96a241b680c563bd1%2FScreenshot%202024-04-30%20at%207.51.56%20AM.png?alt=media" alt="" width="563"><figcaption></figcaption></figure>

The entities include:

1. [<mark style="color:blue;">Escalation Policies</mark>](https://support.squadcast.com/escalation-policies/create-and-manage-escalation-policies)
2. [<mark style="color:blue;">Schedules</mark>](https://support.squadcast.com/schedules/schedules-legacy/create-and-manage-on-call-schedules-and-rotations)
3. [<mark style="color:blue;">Services</mark>](https://support.squadcast.com/services/adding-a-service)
4. [<mark style="color:blue;">Status Pages</mark>](https://support.squadcast.com/status-page/status-page)
5. [<mark style="color:blue;">Postmortems</mark>](https://support.squadcast.com/postmortems/create-postmortems)
6. [<mark style="color:blue;">Runbooks</mark>](https://support.squadcast.com/runbooks/runbooks)
7. [<mark style="color:blue;">SLOs</mark>](https://support.squadcast.com/slo-tracker/configure-and-monitor-your-slos)
8. [<mark style="color:blue;">Webforms</mark>](https://support.squadcast.com/webforms/webforms)
9. [<mark style="color:blue;">Global Event Rules</mark>](https://support.squadcast.com/global-event-rulesets/global-event-rulesets)
10. [<mark style="color:blue;">Live Call Routing</mark>](https://support.squadcast.com/live-call-routing/live-call-routing)

All such entities owned by a Team are indicated here.

*Have any questions?* [*Ask the community*](https://community.squadcast.com/view/home)*.*


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.squadcast.com/manage-teams/understanding-teams.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
