Steps to configure Elastic (using ElastAlert) integration for incident management, using Squadcast
Follow the steps below to configure a service so as to extract its related alert data from ElastAlert.
Squadcast will then process this information to create incidents for this service as per your preferences.
In this document, we'll go through how to get alerts from Elastic to Squadcast using ElastAlert. If you're looking for how to get alerts from Elastic using Watcher, check out our Elastic Watcher Docs.
We'll be using _ElastAlert_ for getting alerts from Elastic. To know more about ElastAlert, refer ElastAlert - Easy & Flexible Alerting With Elasticsearch.
- 1.Navigate to Services -> Service Overview -> select or search for your Service. Expand the accordion -> In the Alert Sources section, click Add.
2. Select ElastAlert. Copy the displayed Webhook URL to configure it within ElastAlert. Finish by clicking Add Alert Source -> Done.
When an alert source turns Active, it’ll show up under Configured Alert Sources, you can either generate a test alert from the integration or wait for a real-time alert to be generated by the Alert Source. An Alert Source is active if there is a recorded incident via that Alert Source for the Service.
For details about how to configure ElastAlert to send alerts, refer Running ElastAlert for the First Time.
Configuration variables in rules YAML file
http_post_url: <ElastAlert Webhook URL copied from Squadcast dashboard>
Title: <Incident Title>
You can make sure that the 'Incident Title Name' and 'ElastAlert Rule Name' be the same in order to help identify the rule that caused the alert easily. However, this is not mandatory.
Now, whenever an alert is triggered by ElastAlert according to the rules defined, it'll automatically create an incident in Squadcast. But, the resolving of incident needs to be done manually by going to Squadcast dashboard.