# Jira Cloud Alert Source
Follow the steps below to configure a service so as to push related alert data from Jira onto Squadcast.
Squadcast will then process this information to create incidents for this service as per your preferences.
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**Pre-requisites**
1. A valid Squadcast cloud / On-Premise subscription
2. A user account in JIRA Cloud with Administrator privileges
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### Using Jira as an Alert Source in Squadcast
1. Navigate to **Services** -> **Service Overview** -> select or search for your Service. Expand the accordion -> In the Alert Sources section, click **Add**.
2\. Select **Jira Cloud**. Copy the displayed **Webhook URL** to [configure](#create-a-squadcast-webhook-in-jira-cloud) it within **Jira Cloud.** Finish by clicking **Add Alert Source** -> **Done.**
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**Important:**
When an alert source turns Active, it’ll show up under Configured Alert Sources, you can either generate a test alert from the integration or wait for a real-time alert to be generated by the Alert Source. An Alert Source is active if there is a recorded incident via that Alert Source for the Service.
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### Create a Squadcast Webhook in Jira Cloud
1. Login to Jira Cloud and go to **Settings** in left-side pannel.
2.Go to **System** under **Jira Settings**
3.Click on the **WebHook** tab under the **Advanced** Section.
4.Click on **Create a Webhook**.
5\. Paste the **Jira Cloud Webhook URL** copied from Squadcast Dashboard in the **URL** field and check the **created** And **updated** check boxes under issues. Click on **Create** to finally save the webhook.
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**Important:**
\
If you are using both Jira as an alert source and Jira Cloud extension, sometimes it might cause duplicate ticket/incident loops depending on your configuration. In order to prevent that, please add this condition `reporter.displayName != "Squadcast"` to your JQL query configuration under your Jira Webhook configuration for Squadcast alert source.
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**Note**
Enable only the highlighted **Issue related events** as shown in the screenshot above. Squadcast will ignore any other Issue event type.
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Now whenever an issue goes to status-category with key **new** in Jira, an incident will be triggered in Squadcast. Also when that issue goes to status-category with key **done** in Jira, it will be resolved in Squadcast.
*Have any questions?* [*Ask the community*](https://community.squadcast.com/view/home)*.*
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