Elecard Boro

Steps to configure Elecard Boro integration for incident management, using Squadcast

Elecard Boro is an IPTV monitoring software solution for UDP, RTP, HTTP, HLS and DASH streams quality control and measurement of QoS and QoE parameters in all segments of distributed networks.

Route detailed alerts from Elecard Boro to the right users in Squadcast.

Using Elecard Boro as an Alert Source

1. Navigate to Services -> Service Overview -> select or search for your Service. Expand the accordion -> In the Alert Sources section, click Add.

2. Select Elecard Boro. Copy the displayed Webhook URL to configure it within Elecard Boro. Finish by clicking Add Alert Source -> Done.

Important:

When an alert source turns Active, it’ll show up under Configured Alert Sources. You can either generate a test alert from the integration or wait for a real-time alert to be generated by the Alert Source. An Alert Source is active if there is a recorded incident via that Alert Source for the Service.

Create a Squadcast Webhook Notification in Elecard Boro

(1) Login to your Elecard Boro dashboard. Head over to the MY PROJECTS tab. Then, select the project of your choice

(2) Click on Project Settings. Under the Notifications section, click on WEBHOOK

(3) Under WEBHOOK, click on Create profile. Set the preferred Language and the Timezone. Enable the Send error notifications via Webhook and paste the previously copied Squadcast Webhook URL in the placeholder for URL

(4) Scroll down, set up your event triggers. Then click on Save

That's it, you are good to go! Your Elecard Boro integration is now complete. Whenever Elecard Boro fires an alert, an incident will be created in Squadcast for it. Also, when an alert has been Cleared in Elecard Boro, the corresponding incident gets auto-resolved in Squadcast.

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