Hyperping
Steps to configure Hyperping integration for incident management, using Squadcast
Route detailed alerts from Hyperping to the right users in Squadcast.
- 1.Navigate to Services -> Service Overview -> select or search for your Service. Expand the accordion -> In the Alert Sources section, click Add.
- 1.Select Hyperping. Copy the displayed Webhook URL to configure it within Hyperping. Finish by clicking Add Alert Source -> Done.
Important:
When an alert source turns Active, it’ll show up under Configured Alert Sources, you can either generate a test alert from the integration or wait for a real-time alert to be generated by the Alert Source. An Alert Source is active if there is a recorded incident via that Alert Source for the Service.
- 1.Click on Project and navigate to Project settings
- 2.Paste the previously copied Squadcast Webhook URL in the URL field under the Webhook section
Information:
You can test the newly configured webhook by clicking on
Down test. This will trigger a test alert in Squadcast. Clicking on Up test may or may not send out the correspoding resolve signal to Squadcast for auto-resolution of the newly triggered incident.However, if you see that a test alert is triggered in Squadcast when you click on
Down test, you can be rest assured that the integration will work as expected.Note:
You can configure webhooks in Hyperping across different Projects as well.
That is it, you are now good to go!
In Hyperping, whenever an event is generated with
down: true, an incident will be created for it in Squadcast. When an event is generated with down: false, the corresponding incident will automatically get resolved in Squadcast as well.Helpful Links to Hyperping's Documentation:
Last modified 9mo ago