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Jira Server Alert Source
Get alerts from Jira Server into Squadcast

Pre-requisites

  1. 1.
    A valid Squadcast Pro or Enterprise subscription
  2. 2.
    A user account in JIRA Server with Administrator privileges
Follow the steps below to configure a service so as to push related alert data from Jira onto Squadcast.
Squadcast will then process this information to create incidents for this service as per your preferences.

Using Jira as an Alert Source in Squadcast

  1. 1.
    Navigate to Services -> Service Overview -> select or search for your Service. Expand the accordion -> In the Alert Sources section, click Add.
2. Select Jira Server. Copy the displayed Webhook URL to configure it within Jira Server. Finish by clicking Add Alert Source -> Done.
Important:
When an alert source turns Active, it’ll show up under Configured Alert Sources, you can either generate a test alert from the integration or wait for a real-time alert to be generated by the Alert Source. An Alert Source is active if there is a recorded incident via that Alert Source for the Service.

Create a Squadcast Webhook in Jira Server

  1. 1.
    Login to Jira Server and go to Settings then Webhook
2.Click on Create a Webhook. Paste the Jira Server Webhook URL you copied from Squadcast and check the created And updated check boxes under issues.
3.Click Create .
Now whenever an issue goes to To Do status in Jira an incident will be triggered in Squadcast . Also when that issue goes to Done status in Jira it will be resolved in Squadcast.
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Pre-requisites
Using Jira as an Alert Source in Squadcast
Create a Squadcast Webhook in Jira Server