Audit Logs

View detailed records of user activities and configuration changes for enhanced security and accountability.

Audit logs, also known as audit trails, are records that chronologically document a sequence of activities or changes within a system. They capture detailed information such as the time of the event, the user involved, the action performed, and the outcome of the action.

Uses:

  1. Security Monitoring: Detect unauthorized access or suspicious activities.

  2. Compliance: Ensure adherence to regulatory standards and internal policies.

  3. Forensic Analysis: Investigate security breaches or incidents.

  4. Accountability: Track user actions to ensure responsible use of resources.

  5. Troubleshooting: Diagnose and resolve system errors or issues.

Permission Required

Users need Audit Logs permission under Organisational Level Permissions to use this feature.

Usage

You can access Audit logs under Settings -> Audit Logs and directly view the Live Logs for the selected duration.

View Logs

You can hover over the log and click on View Logs to view the details of a specific event.

Filter Logs

You can filter and search for a specific log by clicking on the Filter icon and then applying the specific filters.

Export Logs

You can export your specific filtered logs by clicking on the Export button and fill the details such as a Name of the export and then choose the exported document type between CSV or JSON.

Then you can go to the Export History tab and then download the audit log by hovering over the name and click on the Download button. It might take some time for the export to be ready and you can download it once it's status becomes Completed.

Availability

This feature is only available on the Enterprise plan

Audit Log History

You can view or download only the data for the past 1 year and a maximum of 3 months at a time.

If you need access to data more than 1 year old, please reachout to our Support team.

Limitations

  • This feature will only record data of events after it has been released to Production, events before the release of this feature will not be available.

  • Only the events for the below resources are captured at the moment. More resources will be added gradually.

Supported Resources

  • API Refresh Token

  • Escalation Policy

  • Extensions

  • RBAC Management

  • Runbook

  • Services

  • User Logins

  • User management

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