Squads
What Squads are and understanding how to manage Squads
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What Squads are and understanding how to manage Squads
Last updated
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Squads are smaller groups of members within Teams. Squads could correspond to groups of people who are responsible for specific projects within a Team.
These are especially useful for adding groups of people to be on-call in a Schedule. Squads are also handy when you need to notify the entire group together. For instance, when coordinated responses are required for high-urgency, high-complexity incidents, or as the last level of notification in an Escalation Policy when an incident is still unacknowledged at that point.
Important:
In organizations with Role-Based Access Control, users with the Manage Teams role can modify or delete squads.
In organizations with Owner-Based Access Control, only Squad Owners and Team Owners can modify or delete squads.
Prerequisite: Add Users to your Team before defining a Squad.
To create a Squad in a Team:
Navigate to Settings in the sidebar -> Click on Teams from the secondary navigation menu and select the Team that you want to create a Squad in.
3. Click on Squads from the horizontal menu. -> Click on Add Squad to add a new Squad.
5. Add a Squad Name and map the members of the Team. -> Click on Save to create and view the Squad
To edit or delete a squad,
Navigate to Settings -> Click on Teams from the secondary navigation menu and select the Team that you want to create a Squad in.
3. Click on Squads from the horizontal menu -> To edit an existing Squad, click on More Options for that particular Squad.
5. Choose Edit to modify the existing Squad or Delete to delete the Squad entirely.
6. After modifying/choosing to delete the Squad, either click on Save or confirm the deletion accordingly.
Have any questions? Ask the community.
