Send ticket details to Squadcast from Shortcut (Clubhouse)
Route detailed ticket alerts from Shortcut to the right users in Squadcast.
- 1.Navigate to Services -> Service Overview -> select or search for your Service. Expand the accordion -> In the Alert Sources section, click Add.
(1) Click on Profile > Integrations
(2) Click on Webhooks
(3) Click on Add New Webhook
(4) Paste the previously copied Webhook URL into Payload URL field and click on Add New Webhook
That is it, you are now good to go! Whenever either of a Story or an Epic is created, an incident will be created in Squadcast for it. When the Story or Epicis moved to the
Completedstate in Shortcut, the corresponding incident will automatically get resolved in Squadcast as well.