Manage Your Profile
Edit your account details and set up notification preferences
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Edit your account details and set up notification preferences
Last updated
Was this helpful?
To view the profile page,
Click on the user icon in the upper right corner and select Profile.
On your Profile page, you can:
Edit your First Name and Last Name
Change Password
Change Phone Number
Update . Additionally, if your Squadcast Organization is integrated with Slack/Google Hangouts, the same will be indicated here as well
Update
View the Escalation Policies, Squads, and Schedules you are a part of.
For the past week, view the number of incidents Acknowledged and Resolved by you, along with MTTA and MTTR
Your profile page will display your auto-generated username. This will help to distinguish users with common names within your team and identify the correct user on the platform.
The username is generated based on the prefix of your email address and cannot be manually edited. Additionally, this username will be visible across the platform, appearing in profile cards, filter lists, and more, as illustrated below.
Click on the More Options icon, and select Edit
Fill out the details and click Save
Click on the More Options icon, and select Change Password
Fill out Current Password, New Password and Re-enter New Password
Click on Save
Click on the More Options icon, and select Change Phone Number
Select your country Dial Code and fill in the Mobile Number
Click on Verify
4. An OTP will be sent to you, fill in the OTP and click Submit
5. If you did not receive an OTP, you can click on Send again to get a new OTP. Send again will only be enabled after 1 minute has passed every-time an OTP is sent. You can also click on Skip and verify later to verify the Mobile Number later
Disclaimer:
Existing users of Squadcast will continue receiving Phone and SMS notifications as usual until September 1st, 2021. Post this, unless their Mobile Number is verified, they will not receive Phone and SMS notifications
For new users of Squadcast, please verify your Mobile Number in order to start receiving Phone and SMS notifications post signing up
In order to prevent misuse, a user cannot edit and verify the modified phone number more than 3 times during the user's lifetime. If there is a legitimate reason for doing so, please reach out to our Support who will validate the reasoning provided and help as needed.
Click on the More Options icon, and select Edit
Select your country's Timezone and the Date Format
Click on Save
Enter the details, Mobile Number is optional. You can add a Mobile Number later on your Profile page
2. If Mobile Number is provided, a One-time Password (OTP) will be sent to you through SMS and you will be taken to the OTP verification screen
Fill in the OTP and click on Verify to verify your Mobile Number
If you did not receive an OTP, you can click on Send again to get a new OTP. Send again will only be enabled after 1 minute has passed every time an OTP is sent
You will then be logged in, irrespective of whether you choose to verify instantly or at a later point in time
To verify the Mobile Number:
Click on Verify Phone Number
2. An OTP will be sent to your Mobile Number. Fill in the OTP and Submit
3. If you did not receive an OTP, you can click on Send again to get a new OTP. Send again will only be enabled after 1 minute has passed every time an OTP is sent. You can also click on Skip and verify later to verify the Mobile Number later
4. After verification is complete, the warning message will disappear and you will receive Phone & SMS notifications for incidents
If you want to verify your Mobile Number later, you can select Skip and verify later. Mobile Number can be verified on the
Have any questions? .
