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User Permissions - Access Controls
Organization-level Access Controls within your Account
Once you have onboarded users into your Organization, you can customize their accesses to the account by adding additional permissions. These are an additional level of permissions, on top of the User Type that they have been added as.

Organization-level Permissions

The below Organization-level entities can be managed by enabling the checkboxes against the users:
  1. 1.
    Users
  2. 2.
    Teams
  3. 3.
    API Tokens
  4. 4.
    Extensions
  5. 5.
    Postmortem Templates
  6. 6.
    Billing

Understanding Organization Level Permissions

These Organization Level specific entity permissions can be assigned only to Account Owners and Users.
Permission Type
What it means
User Types who can be assigned these
Manage Users
Add, Delete users
Account Owner, User
Manage Teams
Create Teams
Account Owner, User
Manage API Tokens
Create, Revoke API Tokens for all users
Account Owner, User
Manage Extensions
Enable, Disable Extensions
Account Owner, User
Manage Postmortem Templates
Create & Modify Templates, set Default Template
Account Owner, User
Access and manage Billing
Access, Manage Billing and Card Details in Billing Portal
Account Owner, User
Important:
  • Account Owners have all of these permissions by default.
  • You cannot assign any permissions to a Stakeholder type of user by default.
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Organization-level Permissions
Understanding Organization Level Permissions