# Add and Delete Users

## Add Users <a href="#add-users" id="add-users"></a>

To add users to your organization,

1. Navigate to **Settings** -> Click on **Users** from the secondary navigation menu.
2. Next, Click on **Add Users** in the top right corner -> Here, fill in the following details to invite users into your Organization:
   * First Name
   * Last Name
   * Email
   * User Type (<mark style="color:red;">`User`</mark>, <mark style="color:red;">`Stakeholder`</mark>)
3. Lastly, click on the **Send Invites** button, to invite these newly added users to your Organization.

{% hint style="info" %}
**Note:**

You can only invite users from pre-approved domains.

You can find the list of approved domains for your organization in the web app in the Add Users page (<https://app.squadcast.com/add-users> , <https://app.eu.squadcast.com/add-users>).

If you need additional email domains pre-approved before adding users, you can reach out to our [Support Team](mailto:support@squadcast.com).
{% endhint %}

### Verify Email and Phone

To receive Phone/SMS/Email notifications, it is paramount that your team members have verified their account's phone number and email.

As a member or admin, you can easily check the verification status of each teammate's phone and email. Additionally, you can send reminders to those who haven't completed the verification process yet.

{% tabs %}
{% tab title="Email" %}

* After inviting a user, they will receive an email for verification. Until their verification is completed, an icon will indicate 'Verification Pending' next to their email.
* If a user hasn't verified their email, you can send them a reminder by clicking 'Send Reminder.'
* Please advise them to check not only their Inbox but also their Spam or Promotions folders to ensure the verification email is received.
* On verifying, you will begin to receive email notifications for your incidents.
  {% endtab %}

{% tab title="Phone" %}

* To start receiving SMS/phone notifications for your incidents, please add and verify your phone number in your profile.
* This simple step ensures you stay in the loop and can take timely action when incidents occur.
* If a user hasn't verfied their phone number, an icon will indicate 'Verification Pending' next to their phone number.
* You can send them a reminder by clicking 'Send Reminder.'
* Once email and phone are verified, their will be a :white\_check\_mark: icon against the user.
  {% endtab %}
  {% endtabs %}

{% hint style="success" %}
🔹 **Best Practice Tip** 🔹 Configuring SSO before adding users helps ensure all users link their SSO account. Squadcast supports any SAML 2.0-based Single Sign-On (SSO) and you can set it for your Organization by following this integration guide [<mark style="color:blue;">here</mark>](https://support.squadcast.com/single-sign-on-sso/saml-2.0-based-sso)<mark style="color:blue;">.</mark>

\
🔹 **Best Practice Tip** 🔹 For larger teams, the best way to add users would be to bulk import them using a .csv file. More information on this is available [here](https://support.squadcast.com/manage-users/import-users).

🔹 **Best Practice Tip** 🔹 Make sure that all users have verified their emails and phone numbers as soon as they are added, to start receiving notifications.
{% endhint %}

{% hint style="info" %} <mark style="color:blue;">**Note:**</mark>

To view the profile of another user added to the Organization, click **More Option** -> **View Profile.**

<img src="https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-eeddf168b749a4c1acfbbd544b892e8ac39fd8f2%2Fadd_and_delete_users_6.png?alt=media&#x26;token=7c129394-b2f9-4394-80f1-b94e83611152" alt="View User Profile - How to view of user profile in Squadcast" data-size="original">
{% endhint %}

{% hint style="info" %} <mark style="color:blue;">**Note:**</mark> The Account Ownership cannot be altered or transferred through the Add Users flow. This action must be performed separately after the users have been imported.
{% endhint %}

## Delete Users <a href="#delete-users" id="delete-users"></a>

To remove/delete users added to your organization,

1. Navigate to **Settings** -> Click on **Users** from the secondary navigation menu.
2. Next, Click on the <mark style="color:red;">`More Options`</mark> icon and select **Delete** to delete the user.
3. If the user is part of any Team, a modal listing all the Teams that the user is a part of, appears as shown below. Users who are part of some team can’t be deleted. You’ll have to [remove them from the team](https://support.squadcast.com/manage-teams/add-and-remove-team-members#remove-a-member-from-a-team) before deleting them..

![Delete users  - How to delete user in Squadcast dashboard](https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-0eb9b3b77086ac7b819433c9de15d448ef84e70e%2Fadd_and_delete_users_team_list.png?alt=media)

*Have any questions?* [*Ask the community*](https://community.squadcast.com/view/home)*.*


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