# LogicMonitor
[LogicMonitor](https://www.logicmonitor.com/) is a fully-automated, cloud-based infrastructure monitoring platform for Enterprise IT and Managed Service Providers giving full-stack visibility into networks, cloud, and servers with one unified view.
Route detailed monitoring alerts from LogicMonitor to the right users in Squadcast.
### How to integrate LogicMonitor with Squadcast
### In Squadcast: Using LogicMonitor as an Alert Source
1. Navigate to **Services** -> **Service Overview** -> select or search for your Service. Expand the accordion -> In the Alert Sources section, click **Add**.
2\. Select **LogicMonitor.** Copy the displayed **Webhook URL** to[ configure](#in-logicmonitor-add-a-webhook-for-squadcast) it within **LogicMonitor**. Finish by clicking **Add Alert Source** -> **Done.**
{% hint style="warning" %}
**Important:**
When an alert source turns Active, it’ll show up under Configured Alert Sources, you can either generate a test alert from the integration or wait for a real-time alert to be generated by the Alert Source. An Alert Source is active if there is a recorded incident via that Alert Source for the Service.
{% endhint %}
### In LogicMonitor: Add a webhook for Squadcast
**(1)** From the dashboard, navigate to **Settings**
**(2)** Select **Integrations** from the sidebar
**(3)** Select **Add** to add the new endpoint
**(4)** Select **Custom HTTP Delivery** since we want to configure a custom webhook
* Give the integration a meaningul **Name**, such as, *Squadcast Webhook*
* Provide an *optional* **Description**
* You can either choose to **Use the same URL and data to notify on various alert activity** (one single Squadcast Service webhook) or **Use differents URLs or data formats to notify on various alert activity** (multiple Squadcast Services webhooks). Either of the options you choose, you can follow the steps below, as many times as required (per each webhook)
* Choose **Cleared** checkbox since this will enable **auto-resolution** for incidents in Squadcast
* **HTTP Method**: From the drop-down, choose **HTTP Post**. Do *not* enable/use Custom Headers
* In the **URL** field, first select **https\://** from the drop-down on the left and paste the copied Squadcast webhook by removing the *https\://* prefix from the URL
* Provide **Username** and **Password** if applicable
* Within **Alert Data**, paste the following template:
```
service=##SERVICE##&alertid=##ALERTID##&alerttype=##ALERTTYPE##&alertstatus=##ALERTSTATUS##&level=##LEVEL##&host=##HOST##&datasource=##DATASOURCE##&eventsource=##EVENTSOURCE##&batchjob=##BATCHJOB##&group=##GROUP##&datapoint=##DATAPOINT##&start=##START##&finish=##FINISH##&duration=##DURATION##&value=##VALUE##&threshold=##THRESHOLD##&userdata=##USERDATA##&cmdline=##CMDLINE##&exitCode=##EXITCODE##&stdout=##STDOUT##&stderr=##STDERR##&agent=##AGENT_DESCRIPTION##&checkpoint=##CHECKPOINT##&datapointdesc=##DPDESCRIPTION##&hostdesc=##HOSTDESCRIPTION##&hostinfo=##system.sysinfo##&hostips=##system.ips##&hosturl=##DEVICEURL##&instance=##INSTANCE##&dsidesc=##DSIDESCRIPTION##&batchdesc=##BJDESCRIPTION##&hostname=##system.hostname##&dsdesc=##DSDESCRIPTION##&eventmsg=##LIMITEDMESSAGE##&eventlogmsg=##MESSAGE##&eventcode=##EVENTCODE##&eventtype=##TYPE##&eventuser=##USER##&eventlogfile=##LOGFILE##&servicedetail=##DETAIL##&serviceurl=##URL##&servicegroup=##SERVICEGROUP##&date=##DATE##&clearvalue=##CLEARVALUE##&internalid=##INTERNALID##&alerturl=##ALERTDETAILURL##
```
{{site.data.alerts.blue-note-md}} **Note: Custom User Defined Variables**
Users can define two custom variables within **Alert Data**. The two variables can be added in the format mentioned below :
**\&CustomVariable1Name=##Name##\&CustomVariable1Value=##Value## \&CustomVariable2Name=##Name##\&CustomVariable2Value=##Value##**
Replace the **##Name##** & **##Value##** with proper values and add at the end of the variables mentioned in **Step 4**. This is how it would look like :
```
service=##SERVICE##&alertid=##ALERTID##&alerttype=##ALERTTYPE##&alertstatus=##ALERTSTATUS##&level=##LEVEL##&host=##HOST##&datasource=##DATASOURCE##&eventsource=##EVENTSOURCE##&batchjob=##BATCHJOB##&group=##GROUP##&datapoint=##DATAPOINT##&start=##START##&finish=##FINISH##&duration=##DURATION##&value=##VALUE##&threshold=##THRESHOLD##&userdata=##USERDATA##&cmdline=##CMDLINE##&exitCode=##EXITCODE##&stdout=##STDOUT##&stderr=##STDERR##&agent=##AGENT_DESCRIPTION##&checkpoint=##CHECKPOINT##&datapointdesc=##DPDESCRIPTION##&hostdesc=##HOSTDESCRIPTION##&hostinfo=##system.sysinfo##&hostips=##system.ips##&hosturl=##DEVICEURL##&instance=##INSTANCE##&dsidesc=##DSIDESCRIPTION##&batchdesc=##BJDESCRIPTION##&hostname=##system.hostname##&dsdesc=##DSDESCRIPTION##&eventmsg=##LIMITEDMESSAGE##&eventlogmsg=##MESSAGE##&eventcode=##EVENTCODE##&eventtype=##TYPE##&eventuser=##USER##&eventlogfile=##LOGFILE##&servicedetail=##DETAIL##&serviceurl=##URL##&servicegroup=##SERVICEGROUP##&date=##DATE##&clearvalue=##CLEARVALUE##&internalid=##INTERNALID##&alerturl=##ALERTDETAILURL##&CustomVariable1Name=##Name##&CustomVariable1Value=##Value##&CustomVariable2Name=##Name##&CustomVariable2Value=##Value##
```
{{site.data.alerts.blue-note-md}} **Note: Custom User Defined Incident Message**
Users can define custom Incident Message within **Alert Data**. The variable can be added in the format mentioned below :
**\&CustomIncidentMessage=##IncidentMessage##**
Replace the **##IncidentMessage##** with proper values and add at the end of the variables mentioned in **Step 4**. This is how it would look like :
```
service=##SERVICE##&alertid=##ALERTID##&alerttype=##ALERTTYPE##&alertstatus=##ALERTSTATUS##&level=##LEVEL##&host=##HOST##&datasource=##DATASOURCE##&eventsource=##EVENTSOURCE##&batchjob=##BATCHJOB##&group=##GROUP##&datapoint=##DATAPOINT##&start=##START##&finish=##FINISH##&duration=##DURATION##&value=##VALUE##&threshold=##THRESHOLD##&userdata=##USERDATA##&cmdline=##CMDLINE##&exitCode=##EXITCODE##&stdout=##STDOUT##&stderr=##STDERR##&agent=##AGENT_DESCRIPTION##&checkpoint=##CHECKPOINT##&datapointdesc=##DPDESCRIPTION##&hostdesc=##HOSTDESCRIPTION##&hostinfo=##system.sysinfo##&hostips=##system.ips##&hosturl=##DEVICEURL##&instance=##INSTANCE##&dsidesc=##DSIDESCRIPTION##&batchdesc=##BJDESCRIPTION##&hostname=##system.hostname##&dsdesc=##DSDESCRIPTION##&eventmsg=##LIMITEDMESSAGE##&eventlogmsg=##MESSAGE##&eventcode=##EVENTCODE##&eventtype=##TYPE##&eventuser=##USER##&eventlogfile=##LOGFILE##&servicedetail=##DETAIL##&serviceurl=##URL##&servicegroup=##SERVICEGROUP##&date=##DATE##&clearvalue=##CLEARVALUE##&internalid=##INTERNALID##&alerturl=##ALERTDETAILURL##&CustomVariable1Name=##Name##&CustomVariable1Value=##Value##&CustomVariable2Name=##Name##&CustomVariable2Value=##Value##&CustomIncidentMessage=##IncidentMessage##
```
Enable **Raw**. Additionally, from the **Format** drop-down, select **Form Data**
* Do *not* enable the checkbox for **Include an ID provided in HTTP response when updating alert status**
**(5)** Click on **Test Alert Delivery**. This is will send a *Test* alert to Squadcast, triggering a *Test* incident. Verify this to ensure the integration is working as expected
**(6)** **Save** the integration configuration
Find more details on how each of these parameters for **Custom HTTP Endpoints** can be configured [here](https://www.logicmonitor.com/support/alerts/integrations/custom-http-delivery)
**(7)** Select **Escalation Chains** from the sidebar. Either **Add** a new Escalation Chain or edit an existing one
**(8)** Configure the *Squadcast Webhook* within your Escalation Chain and **Save** it
Find more details on how each of these parameters for **Escalation Chains** can be configured [here](https://www.logicmonitor.com/support/alerts/alert-delivery/escalation-chains)
**(9)** Select **Alert Rules** from the sidebar from under **Alert Settings**. Either **Add** a new Alert Rule or edit an existing one
**(10)** Fill in all the relevant details. *Enable* the checkbox **Send notification when alerts clear**. Choose the configured **Escalation Chain** from the drop-down and **Save** it
Find more details on how each of these parameters for **Alert Rules** can be configured [here](https://www.logicmonitor.com/support/alerts/alert-delivery/alert-rules)
That is it, you are now good to go! Whenever an alert is triggered in LogicMonitor, an incident will be created automatically in Squadcast.
{% hint style="info" %}
**FAQ:**
Q: If an alert gets resolved in LogicMonitor, does LogicMonitor send auto-resolve signals to Squadcast?
A: Yes, LogicMonitor sends auto-resolve signals to Squadcast.
{% endhint %}
*Have any other questions?* [*Ask the community*](https://community.squadcast.com/view/home)*.*
---
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