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Filter Incidents

Filter Incidents
Filter Incidents by different parameters like Date & Time of creation affected Services, Alert Sources, to whom an incident was Assigned To or custom Tags associated with the incidents.

Getting Started

First, select the Team from the team picker on the top
(1) Click on Incidents on the sidebar
Filter through Incidents in Squadcast
(2) Click on Add Filter to customize your incident list by applying multiple filters
Add Filters in Squadcast
(3) The filters that are available at the moment are:
  • Date & Time
  • Service
  • Alert Source
  • Assigned To
  • Tags
  • Status
  • Postmortem
View Filters for Incident List

Date & Time

This filter allows you to filter down incidents to a specific time range. By default, the incidents within the last 30 days are displayed. Change the filter by choosing a different option.
Apply Date and Time Filter for Incident List
Custom Range
This option allows you to give a custom time range within which you would like to view your incidents. Here, you can also select the exact time by which you would like to filter.
Note: You will be limited to choosing the custom time range here based on the plan that you are currently on (data retention by the plan).
Set Custom Range for filtering through Incidents in Squadcast

Service

Filter incidents by Services.
You can choose to filter by multiple Services, so use the checkbox to select all the Services. You can also use the search box to narrow down your options.
Filter through Services in Squadcast

Alert Source

Filter incidents by Alert Sources.
You can choose to filter by multiple Alert Sources, so use the checkbox to select all the Alert Sources. You can also use the search box to narrow down your options.
Filter through Alert Sources in Squadcast

Assigned To

Filter incidents by the Users, Squads or Escalation Policies using this filter.
You can choose to filter by multiple values, so use the checkbox to select all the values. You can also use the search box to narrow down your options.
Filter through Assignee of Incidents in Squadcast

Tags

Filter Incidents by Tags.
Filter through Incidents by Tags
  • In order to filter by Tags, first, select the key.
Filter through Incidents by Tags - Select the key
  • Then select the value of the Tag. You can use the search box to narrow down your options.
Filter through Incidents by Tags - Select a Value
Note: When you are not filtering by any Services, tags across all the Services will be displayed. To narrow down your Tags by Service, make sure to apply the Service filter first.
Search for Custom Tags
If you are unable to find the option you want to filter by, then you can input custom values for the Tag search. In order to do so, enter the custom key / value and click on the + icon to add the custom Tag filter.
Search for Custom Tags to filter through Incidents
Filter through Incident Status in Squadcast
Add / Delete Multiple Tag Filters
To add a new Tag filter, open the tags filter and click on the + new tag button, and select the key and value of the new Tag.
To delete a Tag filter, click on the cross button of the corresponding Tag.
Add or Delete Multiple Tag Filters
Multiple Tag Filters
Choosing multiple Tag values will serve as a logical AND operation. Should you want to see the list of incidents for each Tag, make sure to do so in multiple steps.

Status

Filter Incident by Incident Status.
Select the Statuses of your choice to filter out incidents by status.
Filter through Incidents by Status

Postmortem

Filter incidents by checking for the presence or absence of a Postmortem being created and associated with them. Select the options Included or Excluded accordingly after selecting the Postmortem option from the filter drop-down.
Filter through Incidents based on Postmortems
Filter through Incidents based on presence of Postmortem