Filter Incidents
Enhance your Incident Management with a variety of filters available on the Incident Page. Discover the filters you can apply and streamline your incident handling process efficiently.
Filters Incidents
To filter incidents,
Go to the Incident List page -> Choose the desired team from the available options.
Locate and click on the Filter icon -> Apply the desired combination of filters by selecting options such as Created at, Responders, Tags, etc.
Once you have set your filters, click on the Apply button.
Filters
Below is a comprehensive list of filters accessible on the Incident Page:
Note:
You can select multiple options per filters, and type in, to search and refine your choices.
We use "AND" for combining filters and "OR" for each filter condition.
Find incidents relevant to your squads
Incidents assigned to you or your squads:
Your squads are shown at the top of the Assignee dropdown
You can click on 'select all' to view incidents assigned to you or your squads
Incidents that affect services owned by you or your squads:
Your squads are shown at the top of the Service Owner dropdown
You can click on 'select all' to view incidents that affect services owned by your or your squads
Have any questions? Ask the community.
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