OSNexus QuantaStor

Steps to configure OSNexus QuantaStor integration for incident management, using Squadcast

OSNexus QuantaStor is a unified Software-Defined Storage platform designed to scale up and out to make storage management easy while reducing overall enterprise storage costs.

Route detailed alerts from OSNexus QuantaStor to the right users in Squadcast.

How to integrate OSNexus QuantaStor with Squadcast

In Squadcast: Using OSNexus QuantaStor as an Alert Source

1. Navigate to Services -> Service Overview -> select or search for your Service. Expand the accordion -> In the Alert Sources section, click Add.

Step 1: Integrate OSNexus QuantaStor with Squadcast

2. Select OSNexus QuantaStor. Copy the displayed Webhook URL to configure it within OSNexus QuantaStor. Finish by clicking Add Alert Source -> Done.

Step 2: Add OSNexus QuantaStor as an alert source in Squadcast

Important:

When an alert source turns Active, it’ll show up under Configured Alert Sources, you can either generate a test alert from the integration or wait for a real-time alert to be generated by the Alert Source. An Alert Source is active if there is a recorded incident via that Alert Source for the Service.

In OSNexus QuantaStor: Create a Squadcast webhook alert

1. In the dashboard, click on Alert Manager

1. Click on ITSM Integrations. In the Module drop-down, select squadcast. Paste the previously copied Squadcast Webhook URL and click on Add

1. Click on Generate Test Alert and click OK

This should generate a test alert from OSNexus QuantaStor, in turn triggering an incident in Squadcast. This will confirm that the integration is working as expected.

That's it, you are good to go!

• Whenever an alert is generated in OSNexus QuantaStor, an incident will be created in Squadcast.

• When the alert is closed in OSNexus QuantaStor, the corresponding incident will also be resolved in Squadcast.

Have any questions? Ask the community.