# Google Chat

You can use this guide to integrate with [<mark style="color:blue;">Google Chat</mark>](http://chat.google.com/).

{% hint style="warning" %}
**Important:**

EU Customers can use the Google Chat Bot for EU under the name **squadcast\_eu**
{% endhint %}

### Prerequisites <a href="#prerequisites" id="prerequisites"></a>

* Only the Account Owner and Users with the <mark style="color:red;">`Manage Extensions`</mark> permission will be able to enable, disable and manage Extensions in Squadcast

### Enabling Google Chat Extension <a href="#enabling-google-hangouts-extension" id="enabling-google-hangouts-extension"></a>

**(1)** Navigate to **Settings** and select the **Extensions** tab from the left navigation sidebar

**(2)** Move over to the Google Chat extension and click on **Integrate**

<figure><img src="https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-f4ac6ba543acb5a940bc91039b6295ce1271e158%2FGoogle_chat_gb_1.png?alt=media" alt=""><figcaption></figcaption></figure>

**(3)** Copy the **Integration Key** shown

<figure><img src="https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-a67f6befbf9414a9578d45be2795ce3023ce3bbd%2FGoogle_chat_gb_2.png?alt=media" alt=""><figcaption></figcaption></figure>

### Configuration in Google Hangouts <a href="#configuration-in-google-hangouts" id="configuration-in-google-hangouts"></a>

**(1)** Move over to your Google Chat account and select the space in which you want to install the bot.

**(2)** Type **Squadcast**, and add the **Squadcast BOT** from the options

![](https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-2ea3640cfbb66fbe71e2def78f51c10fbe0c6853%2Fgoogle_hangouts_gb_1.png?alt=media)

**(3)** In order to integrate this chat space with your Squadcast Organization, send the **Squadcast BOT** a message in the following format

<mark style="color:red;">`@Squadcast connect <your integration key>`</mark>

Add the copied integration key in the <mark style="color:red;">`<your integration key>`</mark> space.

![](https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-7404788cdfc87e5d3658b3185588dfbb88f92919%2Fhangouts_4.png?alt=media)

That’s it! Your Google Chat extension integration is now good to go.

![](https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-5d3801c323290133ed61a35dd2218516365ed6ea%2Fhangouts_5.png?alt=media)

Here’s how the Incident Details are shown in Google Chat.

You can click on <mark style="color:red;">`View On Squadcast`</mark> to take you straight to the [<mark style="color:blue;">Incident Details</mark>](https://support.squadcast.com/incidents-page/incidents-details) page of that incident.

![](https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-7329254ad89efe5db1b9ef80d94de6f8eecdf1e3%2Fgoogle_hangouts_sso_2.png?alt=media)

*Have any questions?* [*Ask the community*](https://community.squadcast.com/view/home)*.*


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.squadcast.com/chatops/google-hangouts.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.