# Google Chat

You can use this guide to integrate with [<mark style="color:blue;">Google Chat</mark>](http://chat.google.com/).

{% hint style="warning" %}
**Important:**

EU Customers can use the Google Chat Bot for EU under the name **squadcast\_eu**
{% endhint %}

### Prerequisites <a href="#prerequisites" id="prerequisites"></a>

* Only the Account Owner and Users with the <mark style="color:red;">`Manage Extensions`</mark> permission will be able to enable, disable and manage Extensions in Squadcast

### Enabling Google Chat Extension <a href="#enabling-google-hangouts-extension" id="enabling-google-hangouts-extension"></a>

**(1)** Navigate to **Settings** and select the **Extensions** tab from the left navigation sidebar

**(2)** Move over to the Google Chat extension and click on **Integrate**

<figure><img src="https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-f4ac6ba543acb5a940bc91039b6295ce1271e158%2FGoogle_chat_gb_1.png?alt=media" alt=""><figcaption></figcaption></figure>

**(3)** Copy the **Integration Key** shown

<figure><img src="https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-a67f6befbf9414a9578d45be2795ce3023ce3bbd%2FGoogle_chat_gb_2.png?alt=media" alt=""><figcaption></figcaption></figure>

### Configuration in Google Hangouts <a href="#configuration-in-google-hangouts" id="configuration-in-google-hangouts"></a>

**(1)** Move over to your Google Chat account and select the space in which you want to install the bot.

**(2)** Type **Squadcast**, and add the **Squadcast BOT** from the options

![](https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-2ea3640cfbb66fbe71e2def78f51c10fbe0c6853%2Fgoogle_hangouts_gb_1.png?alt=media)

**(3)** In order to integrate this chat space with your Squadcast Organization, send the **Squadcast BOT** a message in the following format

<mark style="color:red;">`@Squadcast connect <your integration key>`</mark>

Add the copied integration key in the <mark style="color:red;">`<your integration key>`</mark> space.

![](https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-7404788cdfc87e5d3658b3185588dfbb88f92919%2Fhangouts_4.png?alt=media)

That’s it! Your Google Chat extension integration is now good to go.

![](https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-5d3801c323290133ed61a35dd2218516365ed6ea%2Fhangouts_5.png?alt=media)

Here’s how the Incident Details are shown in Google Chat.

You can click on <mark style="color:red;">`View On Squadcast`</mark> to take you straight to the [<mark style="color:blue;">Incident Details</mark>](https://support.squadcast.com/incidents-page/incidents-details) page of that incident.

![](https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-7329254ad89efe5db1b9ef80d94de6f8eecdf1e3%2Fgoogle_hangouts_sso_2.png?alt=media)

*Have any questions?* [*Ask the community*](https://community.squadcast.com/view/home)*.*