# Additional Responders

With Additional Responders, you can add extra help beyond the original responders of the incident. So you easily add and notify users/squads as extra hands on deck and help with a coordinated response. Plus, users can now view who's involved in each incident, apart from the owners of the incident.

{% hint style="info" %} <mark style="color:blue;">**Note:**</mark> This feature is available as part of the Product Trial,[ Premium, and Enterprise Plan.](https://www.squadcast.com/pricing)
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### Add Additional Responders to an Incident

You can request individual users/squads as responders, with a limit of 100 unique users/squads **per addition**. And these requested users/squads receive a notification via email and push.

To add responders to an incident,

1. Navigate to the **Incidents Details** page of the specific incident -> Click on the **Add Responders** button.
2. Search and select from multiple users/squads in the list. You can choose up to 100 entities to bulk add in one operation.
3. Once selected, click **Confirm**.

You have now added more assistance to the incident, and these people will be notified of the same.

<div><figure><img src="https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-11447da3bb89617ca48a89b0f50c0f22961fe3f8%2FScreenshot%202024-03-14%20at%208.12.28%20AM.png?alt=media" alt="" width="563"><figcaption></figcaption></figure> <figure><img src="https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-f7055a69551a9fbb997a3cbee4cfe8462b58feea%2FScreenshot%202024-03-14%20at%208.12.06%20AM.png?alt=media" alt="" width="563"><figcaption></figcaption></figure> <figure><img src="https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-43436edc79136de9549faeb06271b000ed6ff9e6%2FScreenshot%202024-03-14%20at%208.12.46%20AM.png?alt=media" alt="" width="563"><figcaption></figcaption></figure></div>

### Remove Additional Responders

To remove Additional Responders from an incident,

1. Navigate to the **Incidents Details** page of the specific incident -> In the Responders section, you'll see a **remove responder icon** next to each Additional Responder when you hover over it.
2. Click on the remove icon, then confirm the deletion.

<div><figure><img src="https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-36af08f459b3a313f0c018f513101b8942aa84e2%2FScreenshot%202024-03-14%20at%208.16.25%20AM.png?alt=media" alt="" width="563"><figcaption></figcaption></figure> <figure><img src="https://1574591692-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8TaWz01jmUJl58p4ZVel%2Fuploads%2Fgit-blob-c28468f838888c799a42224209496c2e4444c5d3%2FScreenshot%202024-03-14%20at%208.16.48%20AM.png?alt=media" alt="" width="563"><figcaption></figcaption></figure></div>

{% hint style="info" %} <mark style="color:blue;">**Note:**</mark> Please note that removal can only be done individually and is not available as a bulk action.
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{% hint style="warning" %} <mark style="color:orange;">**Important:**</mark> If a user is removed from the team or downgraded to a stakeholder role, they will be removed from the responder list.
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### Resend Notification

If users/squads miss responding to an incident, you can resend notifications (push and email) by using the "Resend Notification" button located next to each Additional Responder when hovering over it.

{% hint style="info" %} <mark style="color:blue;">**Note**</mark>: You can view further details in the notification logs of the incident.
{% endhint %}
