# Additional Responders

With Additional Responders, you can add extra help beyond the original responders of the incident. So you easily add and notify users/squads as extra hands on deck and help with a coordinated response. Plus, users can now view who's involved in each incident, apart from the owners of the incident.

{% hint style="info" %} <mark style="color:blue;">**Note:**</mark> This feature is available as part of the Product Trial,[ Premium, and Enterprise Plan.](https://www.squadcast.com/pricing)
{% endhint %}

### Add Additional Responders to an Incident

You can request individual users/squads as responders, with a limit of 100 unique users/squads **per addition**. And these requested users/squads receive a notification via email and push.

To add responders to an incident,

1. Navigate to the **Incidents Details** page of the specific incident -> Click on the **Add Responders** button.
2. Search and select from multiple users/squads in the list. You can choose up to 100 entities to bulk add in one operation.
3. Once selected, click **Confirm**.

You have now added more assistance to the incident, and these people will be notified of the same.

<div><figure><img src="/files/40aJyUXOAxxj07ktKP5J" alt="" width="563"><figcaption></figcaption></figure> <figure><img src="/files/9XcEEwYpwFcgskrXGIXH" alt="" width="563"><figcaption></figcaption></figure> <figure><img src="/files/K5HMfbJVqTmmevXmiyBv" alt="" width="563"><figcaption></figcaption></figure></div>

### Remove Additional Responders

To remove Additional Responders from an incident,

1. Navigate to the **Incidents Details** page of the specific incident -> In the Responders section, you'll see a **remove responder icon** next to each Additional Responder when you hover over it.
2. Click on the remove icon, then confirm the deletion.

<div><figure><img src="/files/9od61dihthmnd5JnOHFT" alt="" width="563"><figcaption></figcaption></figure> <figure><img src="/files/WAtoD7w8EfetNhuf8tBL" alt="" width="563"><figcaption></figcaption></figure></div>

{% hint style="info" %} <mark style="color:blue;">**Note:**</mark> Please note that removal can only be done individually and is not available as a bulk action.
{% endhint %}

{% hint style="warning" %} <mark style="color:orange;">**Important:**</mark> If a user is removed from the team or downgraded to a stakeholder role, they will be removed from the responder list.
{% endhint %}

### Resend Notification

If users/squads miss responding to an incident, you can resend notifications (push and email) by using the "Resend Notification" button located next to each Additional Responder when hovering over it.

{% hint style="info" %} <mark style="color:blue;">**Note**</mark>: You can view further details in the notification logs of the incident.
{% endhint %}


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