The incident list view can be accessed by choosing the Incident List icon from the navigation sidebar. It gives you a clear view of all your incidents along with its relevant information at a single glance. From here you can perform bulk actions on incidents, get more information about an incident and filter incidents by service, alert source, assigned-to, and status.
You can quickly filter your incidents by status by using the status dropdown and choosing the appropriate option.
You can Acknowledge and Resolve multiple incidents at the same time by selecting the incidents and pressing the appropriate action button.
When an action is selected it is quickly performed without asking for confirmation so be wary while performing the action.
The maximize view gives you more information about your incidents that is otherwise hidden in the normal view. It can be accessed by clicking on the
Maximize icon located on the right side of the table.
In the Maximize view, you can see all the tags of the incidents, exact date and time of the incident, and the full incident message.
In order to load more incidents, just scroll to the end of the list and new incidents will be automatically added.
Updated 2 months ago