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Introduction

Take your first steps towards incident management using Squadcast.
Squadcast is an incident management and on-call alerting platform, built on DevOps & SRE best practices to help you simplify your incident management process, get meaningful notifications, and collaborate to enable faster incident resolution.
Squadcast integrates with your monitoring and metric-collection applications to consolidate alerts, and send notifications, so the moment something goes wrong, it springs the right people to action, at the right time. In this Quick Start Guide, we will cover the basic setup to get you started along with a run-through of the SRE and incident resolution capabilities of Squadcast.
As soon you sign up, you’ll be on the Free Trial plan and will have access to all the features on the platform for 14 days. Post the trial period, you can choose between our Free, Pro, Premium, and Enterprise plans based on your need and usage. You can see all our plans here.
Begin with the basic setup guide based on your role in the organization: Account Owner, User, or Stakeholder.

Roles in Squadcast

Get Started as an Account Owner

An Account Owner is the root user of your organization - they have full access. The Account Owner can manage the account subscription settings and billing. Furthermore, Squadcast sends subscription and payment-related update e-mails to the account owner.
Squadcast assigns account ownership to the user that signs up for a Squadcast account. After then, the account owner can manage permissions for each added user.
To get started as an Account Owner, click here.

Get Started as a User

Users are typically folks who go on-call and need to be notified every time an incident is triggered. Users can only access the configurations that they’re part of, and they can only access the incidents for teams that they’re a part of. Users can be granted additional permissions controlled by RBAC.
To get started as a User, click here.

Get Started as a Stakeholder

Stakeholders are individuals or groups from within the organization, that take an interest and are impacted by the outcomes of the incident management process.
Stakeholders have view-only access to all incidents. They are not notified by default for any of the incidents created in Squadcast. They also can create manual incidents should they notice something wrong and want to notify the on-call team of it. They can add notes to an incident and act as an incident watcher.
To get started as a Stakeholder, click here.

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