Introduction
Take your first steps towards incident management using Squadcast.
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Take your first steps towards incident management using Squadcast.
Last updated
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Squadcast is an incident management and on-call alerting platform, built on DevOps & SRE best practices to help you simplify your incident management process, get meaningful notifications, and collaborate to enable faster incident resolution.
Squadcast integrates with your monitoring and metric-collection applications to consolidate alerts, and send notifications, so the moment something goes wrong, it springs the right people to action, at the right time. In this Quick Start Guide, we will cover the basic setup to get you started along with a run-through of the SRE and incident resolution capabilities of Squadcast.
Begin with the basic setup guide based on your role in the organization: Account Owner, User, or Stakeholder.
An Account Owner is the root user of your organization - they have full access. The Account Owner can manage the account subscription settings and billing. Furthermore, Squadcast sends subscription and payment-related update e-mails to the account owner.
Squadcast assigns account ownership to the user that signs up for a Squadcast account. After then, the account owner can manage permissions for each added user.
Users are typically folks who go on-call and need to be notified every time an incident is triggered. Users can only access the configurations that they’re part of, and they can only access the incidents for teams that they’re a part of. Users can be granted additional permissions controlled by RBAC.
Stakeholders are individuals or groups from within the organization, that take an interest and are impacted by the outcomes of the incident management process.
Stakeholders have view-only access to all incidents. They are not notified by default for any of the incidents created in Squadcast. They also can create manual incidents should they notice something wrong and want to notify the on-call team of it. They can add notes to an incident and act as an incident watcher.
As soon you sign up, you’ll be on the Free Trial plan and will have access to all the features on the platform for 14 days. Post the trial period, you can choose between our Free, Pro, Premium, and Enterprise plans based on your need and usage. You can see all our plans .
To get started as an Account Owner, click .
To get started as a User, click .
To get started as a Stakeholder, click .
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We are constantly updating our platform by adding new features, alert source integrations, and other essential extensions. You can check out our latest releases .
If you’re curious about what we do every day, feel free to drop by the. You can check out and contribute to our curated repository of.
You can catch Squadcast participating in around the world! Meet our team to discuss all things SRE and what we are building at Squadcast.
Get Started as an Account Owner
To get started as an Account Owner, click here.
Get Started as a User
To get started as a User, click here.
Get Started as a Stakeholder
To get started as a Stakeholder, click here.
