You can enable Suppression Rules for any Service and choose to ignore or notify alerts based on the text that the incident contains or doesn't contain. You can configure it the way you want.
To get started with Suppression Rules, log in to Squadcast and click on the Services from the sidebar and click on the edit (3 dots) button on the Service in which you want to suppress alerts and select Suppression Rules.
Then you can proceed to add the Suppression Rule based on the text that the Incident Message or Description, contains or doesn't contain and you can choose to suppress the incident.
You can add as many Suppression Rules as you want and save it and Squadcast will suppress the incidents that match these rules. These incidents will go into Suppressed state and you won't get any notifications for them.
- Suppressed and Resolved are the final states for incidents in Squadcast. You will not be able to take any action on incidents in these states.
- Incident information will be available on the Squadcast platform even if they are suppressed.
You can view Suppressed alerts on the Incident Dashboard by clicking on the Suppressed tab as highlighted in the screenshot below.
You can view Suppressed incidents on the Incident List page by clicking on All Incidents and choosing Suppressed as highlighted in the screenshot below.
Updated about a month ago