Stackify Retrace

Follow the steps below to configure a service so as to push related alert data from Stackify's Retrace onto Squadcast.

Squadcast will then process this information to create incidents for this service as per your preferences.

Using Retrace as an Alert Source

1. Navigate to Services -> Service Overview -> select or search for your Service. Expand the accordion -> In the Alert Sources section, click Add.

2. Select Stackify Retrace. Copy the displayed Webhook URL to configure it within Stackify Retrace. Finish by clicking Add Alert Source -> Done.

Create a Squadcast Webhook in Retrace

(1) Log in to your account and click on the Settings tab as shown below. Under the Integrations section, click on the Webhook link.

(2) Click Add Webhook button. Enter a webhook name and url.

(3) To test the webhook you can click on the Send Sample Alert or Send sample Error button. An incident will be triggered in Squadcast with the sample payload.

(4) Under the settings tab click Notification Groups. You can edit an existing Notification Group or create a new one.

(5) Under the contacts tab select the Squadcast webhook which you created in step 2. Click Save.

Now whenever an alert is triggered in Retrace, an incident will be created automatically in Squadcast. Also when the alert is closed in Retrace, the corresponding incident in Squadcast gets auto-resolved.

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