Manage Squads

A Squad is a group of users corresponding to a team or a project

Defining a Squad

A Squad is a group of users corresponding to a team or a project. Squads are handy when you need to notify the entire group together. For instance, when coordinated responses are required for high-urgency, high-complexity incidents, or as the last level of an Escalation Policy when an incident is still un-Acknowledged at that point.

Create Squads

Prerequisite Add Users on the platform before defining Squads

(1) Navigate to Squads from the sidebar

(2) Click on Add Squad to add a new Squad

(3) Add a Squad Name and map the Users

(4) Click on Save to view the Squad

Edit or Delete a Squad

(1) To edit an existing Squad, click on More Options for that particular Squad

(2) Choose Edit to modify the existing Squad or Delete to delete the Squad entirely

(3) After modifying the Squad, click on Save