PRTG Network Monitor

Get alerts from PRTG Network Monitor into Squadcast

Follow the steps below to configure a service so as to push related alert data from PRTG Network Monitor onto Squadcast.

Squadcast will then process this information to create incidents for this service as per your preferences.

Using PRTG Network Monitor as an Alert Source

(1) From the navigation bar on the left, select Services. Pick the applicable Team from the Team-picker on the top. Next, click on Alert Sources for the applicable Service

(2) Search for PRTG Network Monitor from the Alert Source drop-down and copy the Webhook URL

Create a Squadcast Webhook in PRTG Network Monitor

(1) Login to your PRTG Network Monitor dashboard. Go to Setup present in the top right corner of the screen. Select Account Settings –> Notification Templates

(2) Click on the + button on the right side of the screen to Add Notification Template.

(3) Name it Squadcast Webhook for easy identification. Configure the remaining fields as per your requirements.

(4) Scroll down and tick the Execute HTTP Action button. Paste the webhook URL copied from Squadcast platform in the URL field.

Select HTTP Method as POST and paste the snippet given below in the payload field.

colorofstate=%colorofstate&company=%company&comments=%comments&commentssensor=%commentssensor&commentsdevice=%commentsdevice&commentsgroup=%commentsgroup&commentsprobe=%commentsprobe&coverage=%coverage&cumsince=%cumsince&date=%date&datetime=%datetime&device=%device&deviceid=%deviceid&down=%down&downtime=%downtime&elapsed_lastcheck=%elapsed_lastcheck&elapsed_lastdown=%elapsed_lastdown&elapsed_lastup=%elapsed_lastup&group=%group&groupid=%groupid&history=%history&home=%home&host=%host&iconofstate=%iconofstate&lastcheck=%lastcheck&lastdown=%lastdown&lastmessage=%lastmessage&laststatus=%laststatus&lastup=%lastup&lastvalue=%lastvalue&linkprobe=%linkprobe&linkgroup=%linkgroup&linkdevice=%linkdevice&linksensor=%linksensor&location=%location&message=%message&name=%name&nodename=%nodename&objecttags=%objecttags&parenttags=%parenttags&prio=%prio&priority=%priority&probe=%probe&probeid=%probeid&programname=%programname&programversion=%programversion&sensor=%sensor&sensorid=%sensorid&server=%server&serviceurl=%serviceurl&settings=%settings&shortname=%shortname&since=%since&sitename=%sitename&statesince=%statesince&status=%status&systemdatetime=%systemdatetime&tags=%tags&time=%time&timezone=%timezone&uptime=%uptime

(5) Finally click on the Create button to create the Notification Template.

Now, your Squadcast webhook is setup and ready to be consumed by sensors for sending alerts.

Simply select the Squadcast Webhook as the Notification Template from the dropdown when configuring Notification Triggers in order to send notifications to Squadcast.

PRTG Network Monitor also supports auto-resolve. So, when the system gets back online, your incident would get automatically resolved in Squadcast.