Follow the steps below to configure a service so as to extract its related alert data from New Relic. Squadcast will then process this information to create incidents for this service as per your preferences.
Using New Relic as an Alert Source
On the Sidebar, click on Services.
You can either choose to use existing service or create a new service
Now, click on the corresponding Alert Sources button.
Select New Relic from Alert Source drop down and copy the Webhook URL shown.
Create a Squadcast Webhook in New Relic
Now log in to your New Relic account and go to Alerts tabs and then go to Notification Channels tab.
Click on New Notification Channel.
Select channel type as webhook and enter the channel name as “squadcast” and the base url as the url received in step 4.
Click on create channel.
Now you can add this channel to any alert policy you have created (example shown below).
When the New Relic alert violation closes, or is manually closed, it will be reflected in Squadcast.
That’s it! Your New Relic integration is now good to go.