Squadcast Support

The Squadcast support Developer Hub

Welcome to the Squadcast support developer hub. You'll find comprehensive guides and documentation to help you start working with Squadcast support as quickly as possible, as well as support if you get stuck. Let's jump right in!

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Incident Timeline

View Timelines of the Incident

You can access the Incident Timeline by visiting the Incident Details page in the web app and the timeline will be displayed on the right-hand side of the page.

The Incident Timeline will display the timeline of the incident in reverse chronological order as to when the incident was first Triggered and Assigned, who Acknowledged it or Re-assigned and who resolved them and when.

Upcoming Improvements

It can be a very useful feature to create Incident Review reports and we are working to automate the extraction of Incident Review reports with just one click from the Timeline. Stay tuned!

Pro Tip

You can reveal the exact time of the event in the Incident Timeline by clicking on the approximate time displayed.

Incident Timeline

View Timelines of the Incident

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