Grafana
Efficiently manage incidents with Grafana integration. Our step-by-step guide configures Grafana for optimal incident response using Squadcast.
Grafana is a Data Visualization platform that allows you to query, visualize and alert on metrics no matter where they are stored.
Route detailed alerts from Grafana to the right users in Squadcast.
How to integrate Grafana with Squadcast
In Squadcast: Using Grafana as an Alert Source
Navigate to Services -> Service Overview -> select or search for your Service. Expand the accordion -> In the Alert Sources section, click Add.

2. Select Grafana. Copy the displayed Webhook URL to configure it within Grafana. Finish by clicking Add Alert Source -> Done.

Important:
When an alert source turns Active, it’ll show up under Configured Alert Sources. You can either generate a test alert from the integration or wait for a real-time alert to be generated by the Alert Source. An Alert Source is active if there is a recorded incident via that Alert Source for the Service.
In Grafana: Create a Squadcast Webhook as a Notification Channel
Login to your Grafana dashboard, click on the Alerting (Bell) icon and select Notification Channels

Click on Add Channel or New Channel and enter the Notification Channel
Name
as Squadcast and underType
, select webhookUnder
url
, enter the Webhook URL we have got from the Squadcast Service you copied before

Expand
Optional Webhook Settings
and select POST underHttp method
.

Under
Notification Settings
, check Default to send all alert data to Squadcast. You can uncheck this if you want only specific Grafana Panels to send alerts to Squadcast. Move over to this section of our documentation to set up alerting for Specific Grafana Panels.
Important: Auto Resolve
If you would like to enable Auto-Resolve in Squadcast, then make sure the Disable Resolve Message is unchecked.

Click on Save to enable the integration. You can test the integration by clicking on Test. This will trigger a test incident in Squadcast.



Setup Alerting for Specific Grafana Panels
After you've saved Squadcast Webhook as a Notification Channel for your Grafana account, navigate to the panel from your Grafana Dashboard and under options select Edit

Under Alerts, click Create Alert button

To configure your alerts, set rules for when you want an alert triggered in the Rules section
In the Notifications section, under Send to, search and add your previously saved Squadcast Webhook and enter a Message for the alert and save it. The message here will be your Incident Message in Squadcast. Ensure that this message is meaningful and provides an immediate context in an on-call scenario

Now, whenever an alert is triggered in Grafana for that particular panel, an incident will be created in Squadcast.
When it is resolved in Grafana, it will automatically get Resolved in Squadcast, provided the Disable Resolve Message checkbox is unchecked.
Have any questions? Ask the community.
Last updated
Was this helpful?