Squadcast Support

The Squadcast support Developer Hub

Welcome to the Squadcast support developer hub. You'll find comprehensive guides and documentation to help you start working with Squadcast support as quickly as possible, as well as support if you get stuck. Let's jump right in!

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Freshping

Get alerts from Freshping into Squadcast

Follow the steps below to configure a service so as to push related alert data from Freshping onto Squadcast.

Squadcast will then process this information to create incidents for this service as per your preferences.

Using Freshping as an Alert Source

On the Sidebar, click on Services.

You can either navigate to an existing service or make a new one by clicking on Add Service.

Check the service details like Name, Description, and the associated Escalation Policy for this service and make sure it is correctly entered.

From the Integration Type drop-down, select the type as Freshping.

Enter the service name and description as required.

Copy the Freshping Webhook URL and click on Save button to create the service.

Create a Squadcast Webhook in Freshping

  1. Login to your Freshping web console and go to Settings then Integrations
  1. In Webhook click Create Integration and paste Freshping webhook url which you initially copied from Squadcast Dashboard and click Create.

Now whenever an event is triggered in Freshping, an incident will be created automatically in Squadcast. And once the event that triggered the incident(s) is resolved in Freshping, the relevant Squadcast incidents created would get resolved automatically.

Freshping


Get alerts from Freshping into Squadcast

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