User Permissions - Access Controls

Organization-level Access Controls within your Account

Once you have onboarded users into your Organization, you can customize their accesses to the account by adding additional permissions. These are an additional level of permissions, on top of the User Type that they have been added as.

Organization-level Permissions

The below Organization-level entities can be managed by enabling the checkboxes against the users:

1. Users

2. Teams

3. API Tokens

4. Extensions

5. Postmortem Templates

6. Billing

Understanding Organization Level Permissions

These Organization Level specific entity permissions can be assigned only to Account Owners and Users.

Permission Type	What it means	User Types who can be assigned these
Manage Users	Add, Delete users	Account Owner, User
Manage Teams	Create Teams	Account Owner, User
Manage API Tokens	Create, Revoke API Tokens for all users	Account Owner, User
Manage Extensions	Enable, Disable Extensions	Account Owner, User
Manage Postmortem Templates	Create & Modify Templates, set Default Template	Account Owner, User
Access and manage Billing	Access, Manage Billing and Card Details in Billing Portal	Account Owner, User

Important:

• Account Owners have all of these permissions by default.

• You cannot assign any permissions to a Stakeholder type of user by default.