Datadog

Effortlessly send events from Datadog to Squadcast - A comprehensive guide on integrating Datadog for seamless event management.

Datadog is a monitoring platform for cloud applications that bring in together data from servers, containers, databases, and third-party services, thus providing observability into the entire stack.

Route detailed monitoring alerts from Datadog to the right users in Squadcast.

How to integrate Datadog with Squadcast

In Squadcast: Using Datadog as an Alert Source

1. Navigate to Services -> Service Overview -> select or search for your Service. Expand the accordion -> In the Alert Sources section, click Add.

2. Select Datadog. Copy the displayed Webhook URL to configure it within Datadog. Finish by clicking Add Alert Source -> Done.

Important:

When an alert source turns Active, it’ll show up under Configured Alert Sources. You can either generate a test alert from the integration or wait for a real-time alert to be generated by the Alert Source. An Alert Source is active if there is a recorded incident via that Alert Source for the Service.

In Datadog: Create a Squadcast Webhook

1. Open the Integrations page from the sidebar

1. Search for Webhooks. Once the Webhooks tile appears, hover over it and click on "Configure"

1. Navigate to the Configuration tab

1. Scroll to the bottom of the page. Click on New Webhook to add a new Webhook URL

1. (a) Give the Webhook a name in the Name field

(b) Paste the Datadog Webhook URL provided by Squadcast in the URL field

(c) Copy-paste the following JSON in the text box under the Payload section

{
    "alertId": "$ALERT_ID",
    "eventMessage": "$TEXT_ONLY_MSG",
    "title": "$EVENT_TITLE",
    "url": "$LINK",
    "alertTransition": "$ALERT_TRANSITION",
    "hostname": "$HOSTNAME",
    "orgName":"$ORG_NAME",
    "priority":"$PRIORITY",
    "snapshot": "$SNAPSHOT",
    "alertQuery": "$ALERT_QUERY",
    "alertScope": "$ALERT_SCOPE",
    "alertStatus": "$ALERT_STATUS",
    "eventType": "$EVENT_TYPE",
    "event_id": "$ID",
    "alert_metric": "$ALERT_METRIC",
    "alert_priority": "$ALERT_PRIORITY",
    "alert_title": "$ALERT_TITLE",
    "alert_type" : "$ALERT_TYPE",
    "event_msg" : "$EVENT_MSG",
    "incident_pub_id" : "$INCIDENT_PUBLIC_ID",
    "incident_title" : "$INCIDENT_TITLE",
    "incident_url" : "$INCIDENT_URL",
    "incident_msg" : "$INCIDENT_MSG",
    "security_rule_id" : "$SECURITY_RULE_ID",
    "security_rule_name" : "$SECURITY_RULE_NAME",
    "security_signal_severity" : "$SECURITY_SIGNAL_SEVERITY",
    "security_signal_title" : "$SECURITY_SIGNAL_TITLE",
    "security_signal_msg" : "$SECURITY_SIGNAL_MSG",
    "security_rule_query" : "$SECURITY_RULE_QUERY",
    "security_rule_type" : "$SECURITY_RULE_TYPE",
    "tags" : "$TAGS"
}

Click on “Save” to complete the service integration.

Note: You can find detailed information on the variables supported by Datadog that are available within the alert payload in Squadcast here.

Important: Once the Webhook for Squadcast has been configured, ensure that the same is also selected as a channel within Notify your team about the Monitor's configuration.

That's it, you are good to go! Your Datadog integration is now complete.

• Now, whenever Datadog fires an alert, an incident will be created in Squadcast for it.

• When the alert recovers in Datadog, the corresponding incident will automatically get resolved in Squadcast as well.