Filter Incidents
Enhance your Incident Management with a variety of filters available on the Incident Page. Discover the filters you can apply and streamline your incident handling process efficiently.
Last updated
Enhance your Incident Management with a variety of filters available on the Incident Page. Discover the filters you can apply and streamline your incident handling process efficiently.
Last updated
To filter incidents,
Go to the Incident List page -> Choose the desired team from the available options.
Locate and click on the Filter icon -> Apply the desired combination of filters by selecting options such as Created at, Responders, Tags, etc.
Once you have set your filters, click on the Apply button.
Below is a comprehensive list of filters accessible on the Incident Page:
Responder
Allows you to filter Incidents based on Responders. They can be Users, Squads, or Escalation Policies. Note: The Responder filter's scope encompasses all current and previous responders.
Created
Allows you to filter Incidents based on their Created Date. Note: By default, the Incident Page shows Incidents created in the last 7 days. Note: You will be limited to choosing the custom time range here based on the plan that you are currently on (data retention by the plan).
Services
Allows you to filter Incidents based on their respective Services.
Tags
Allows you to filter Incidents based on Tags. Note: Without any Service filter, all Tags across Services are displayed. To narrow down Tags by Service, apply the Service filter first. Note: Multiple Tag Filters
Selecting multiple Tag values functions as a logical AND
operation. To view the list of Incidents for each Tag, perform the selection in multiple steps.
Alert Sources
Allows you to filter Incidents based on Alert Sources. Note: The drop-down shows the valid Alert Sources for the selected date range.
SLO Affecting
Allows you to filter Incidents based on the SLOs affected by them.
Show Incidents with Postmortem
Allows you to filter Incidents based on whether they contain a Postmortem or not.
Show Incidents with Notes
Allows you to filter Incidents based on whether they contain a Note or not.
Show Starred Incidents
Allows you to filter important Incidents that have been starred.
Note: You can select multiple options per filters, and type in, to search and refine your choices.