Squadcast Search

Use the global search bar to look for incidents, documentation or other entities for your Team within the platform

Basic commands

Search requires some basic commands to work with.

• Once in search, autocompletes can be provided with Tab

• Use CTRL + SPACE to view autocomplete

• Access search helps within search by typing in ?:

• To execute a command use CMD + ENTER for Mac and CTRL + ENTER for Windows

goto

goto enables instant navigation when used along with profile.

• Activate the global search bar using CMD/CTRL + SHIFT + K

• Type in goto and enter

• Type in profile and then search for users by their email address

• CMD/CTRL + Return/Enter to navigate to the user’s profile

Help

Now you can navigate to alert source integration documents directly through the search. Type in help: and then the keyword or name of the documentation you want to search for.

Search through Incidents

Search incidents with queries. We support a set of tokens to fine-tune the results. Supported tokens can be viewed in the search help by typing ?:

Search through Postmortems

Search postmortems with queries from the Global Search Bar

We support a set of tokens to fine-tune the results. Supported tokens can be viewed in the search help by typing ?:

You can search for Postmortems through Incident Message and Description, Impacted Service, Created After, Created Before and Postmortem Content.

Note: The message query

The message query looks for a string match in the Incident Title and the Postmortem Content.

Example Use Case:

I want to look for a postmortem that contains the string JIRA in its Incident Message.

• Type in ?: if you want to look up the query token

• Type in: postmortems message "jira"

• Hit Command + Enter

Your search results that match this query will be populated as shown below

Search also provides history of queries. Search history is specific to a user with respect to the Organization.