Uptime Robot

Steps to configure Uptime Robot integration for incident management, using Squadcast.

Follow the steps below to configure a service so as to extract its related alert data from Uptime Robot.

Squadcast will then process this information to create incidents for this service as per your preferences.

Using Uptime Robot as an Alert Source

1. Navigate to Services -> Service Overview -> select or search for your Service. Expand the accordion -> In the Alert Sources section, click Add.

2. Select Uptime Robot. Copy the displayed Webhook URL to configure it within Uptime Robot. Finish by clicking Add Alert Source -> Done.

Important:

When an alert source turns Active, it’ll show up under Configured Alert Sources, you can either generate a test alert from the integration or wait for a real-time alert to be generated by the Alert Source. An Alert Source is active if there is a recorded incident via that Alert Source for the Service.

Create Squadcast webhook in Uptime Robot dashboard

Go to your Uptime Robot dashboard and select My Settings and click on Add Alert Contact button in the Alert Contact tab.

In the New Alert Contact page, Add the contact information as below.

table{ max-width: 100%; }

Field	Value
Alert Contact Type	Webhook
Friendly Name	Squadcast
URL to Notify	URL from the previous step and append ? to the end
Enable Notifications for	Up & down events

For POST Value (JSON Format), please paste the below JSON and make sure the Send as JSON checkbox is ticked and click Create Alert Contact button.

{
	"monitorID": "*monitorID*",
	"monitorURL": "*monitorURL*",
	"monitorFriendlyName": "*monitorFriendlyName*",
	"alertType": "*alertType*",
	"alertTypeFriendlyName": "*alertTypeFriendlyName*",
	"alertDetails": "*alertDetails*",
	"alertDateTime": "*alertDateTime*",
	"alertDuration": "*alertDuration*"
}

Then click on the Edit icon on the newly created webhook contact.

In the Edit Alert Contact window, make sure the Send as JSON and Send default variables as POST parameters check boxes are ticked and the Send default variables as a query string checkbox is unchecked and click Save changes

Then you can add the Alert contact to any monitor and whenever an alert is fired, an incident will get triggered in Squadcast. This integration comes with an Auto-Resolve feature, meaning, when the alert get resolved in Uptime Robot, it gets resolved in Squadcast as well.