Progress WhatsUp Gold
Send notifications to Squadcast from Progress WhatsUp Gold
Last updated
Send notifications to Squadcast from Progress WhatsUp Gold
Last updated
Progress WhatsUp Gold provides complete visibility into the status and performance of applications, network devices, and servers in the cloud or on-premises with its network availability and performance monitoring capabilities.
Route detailed events from WhatsUp Gold to the right users in Squadcast.
Navigate to Services -> Service Overview -> select or search for your Service. Expand the accordion -> In the Alert Sources section, click Add.
2. Select WhatsUp Gold. Copy the displayed Webhook URL to configure it within WhatsUp Gold. Finish by clicking Add Alert Source -> Done.
Important:
When an alert source turns Active, it’ll show up under Configured Alert Sources, you can either generate a test alert from the integration or wait for a real-time alert to be generated by the Alert Source. An Alert Source is active if there is a recorded incident via that Alert Source for the Service.
(1) From the Home Page, select Settings
(2) Select the Actions & Alerts and then, select Actions and Policies
(3a) Under Action Library, click on the + icon to add an Action
(3b) Select Log to Text File
(3c) Fill in the necessary details as below:
Name: Trigger Log
Description: (Optional) Log to Text File Action
Log File: C:\Squadcast\Logs\action_%Device.HostName.log
Log file write mode: Select the option Overwrite
Log Message: Please paste the following content in the placeholder:
Click on OK
(4a) Once again, under Action Library, click on the + icon to add another Action
(4b) Select Log to Text File
(4b) Fill in the necessary details as below:
Name: Resolve Log
Description: (Optional) Log to Text File Action
Log File: C:\Squadcast\Logs\action_%Device.HostName.log
Log file write mode: Select the option Overwrite
Log Message: Please paste the following content in the placeholder:
Click on OK
(5a) Now, under Action Library, click on the + icon to add another Action
(5b) Select Active Script Action
(5c) Fill in the necessary details as below:
Name: Squadcast Script
Description: (Optional) Active script action
Timeout (seconds): 10
Script type: JScript
Script text: Please paste the following content in the placeholder:
Click on OK
(6a) Next, under Actions & Policies, click on the + icon to add a Policy for Trigger
(6b) In Policy Name, enter a suitable name like Squadcast Action Policy, and click on Add
(6c) Here:
Select an action from the Action Library: Select Trigger Log from the dropdown
Execute the action on the following state change: Select Down from the dropdown
Click on OK
(6d) Click on the + icon to add a Policy for calling the Action Script during Trigger
(6e) Here:
Select an action from the Action Library: Select Squadcast script from the dropdown
Execute the action on the following state change: Select Down from the dropdown
Click on OK
(6f) Click on the + icon to add a Policy for Resolve
(6g) Here:
Select an action from the Action Library: Select Resolve Log from the dropdown
Execute the action on the following state change: Select Up from the dropdown
Only if the following state was reached: You can select whatever is most applicable to your requirement, here we have selected 0 minutes - (Down)
Click on OK
(6h) Click on the + icon to add another Policy for calling the Action Script during Resolve
(6i) Here:
Select an action from the Action Library: Select Squadcast script from the dropdown
Execute the action on the following state change: Select Up from the dropdown Only if the following state was reached: You can select whatever is most applicable to your requirement, here we have selected 0 minutes - (Down)
Click on OK
(6j) Finally, click on OK to save all the Action Policies added previously
(7) From the navigation bar on the top, now select My Network
(8) Then, choose the device(s) for which you want to associate this Squadcast integration with and right click on the Device Name. Here, select Device Properties
(9) Select Actions from the options in the left sidebar, then select Actions and Policies on the right
(10) Now, select Squadcast Action Policy from the dropdown
Once that is selected, you will be able to see the previously configured and currently applied list of Actions and Action Policies to the Device.
Repeat the same for all the Devices that you wish to receive alerts for its downtime in Squadcast.
That is it, you are good to go! Everytime there is an alert generated in WhatsUp Gold, an incident for the same will be created in Squadcast!
FAQ:
Q: Does this integration support auto-resolution of incidents in Squadcast?
A: Yes, this integration supports auto-resolution of incidents in Squadcast. Every time an alert gets resolved in WhatsUp Gold, the corresponding incident also gets resolved in Squadcast.
