Hyperping

Steps to configure Hyperping integration for incident management, using Squadcast

Hyperping is an uptime monitoring platform for websites, APIs, and public status pages.

Route detailed alerts from Hyperping to the right users in Squadcast.

How to integrate Hyperping with Squadcast

In Squadcast: Using Hyperping as an Alert Source

1. Navigate to Services -> Service Overview -> select or search for your Service. Expand the accordion -> In the Alert Sources section, click Add.

1. Select Hyperping. Copy the displayed Webhook URL to configure it within Hyperping. Finish by clicking Add Alert Source -> Done.

Important:

When an alert source turns Active, it’ll show up under Configured Alert Sources, you can either generate a test alert from the integration or wait for a real-time alert to be generated by the Alert Source. An Alert Source is active if there is a recorded incident via that Alert Source for the Service.

In Hyperping: Set up a Webhook for Squadcast

1. Click on Project and navigate to Project settings

2. Paste the previously copied Squadcast Webhook URL in the URL field under the Webhook section

Information:

You can test the newly configured webhook by clicking on Down test. This will trigger a test alert in Squadcast. Clicking on Up test may or may not send out the correspoding resolve signal to Squadcast for auto-resolution of the newly triggered incident.

However, if you see that a test alert is triggered in Squadcast when you click on Down test, you can be rest assured that the integration will work as expected.

Note:

You can configure webhooks in Hyperping across different Projects as well.

That is it, you are now good to go!

In Hyperping, whenever an event is generated with down: true, an incident will be created for it in Squadcast. When an event is generated with down: false, the corresponding incident will automatically get resolved in Squadcast as well.

Helpful Links to Hyperping's Documentation:

You can find more information on setting Webhooks up here.