Follow the steps below to configure a service so as to extract its related alert data from Scout APM. Squadcast will then process this information to create incidents for this service as per your preferences.
On the Sidebar, click on Services.
You can either navigate to an existing service or make a new one by clicking on “Add Service”.
Check the service details like name, description, and the associated escalation policy for this service and make sure it is correctly entered.
From the integration types drop down select the integration type as “Scout APM”. You will be shown your Scout APM webhook URL and click Save.
Go to your Scout APM dashboard and select Alerts & Notifications under the company name.
Then click on Notification channels from the left menu.
Then click the New Webhook button.
Enter the Name of the webhook as Squadcast webhook and the Webhook url which you have obtained from the previous step and click the Create Channel button.
Then go to the Notification Groups and add Squadcast webhook to the Default notification group or create a new notification group and add to it.
Then you can add this Notification channel to an Alert condition and whenever the alert is fired, an incident will be created automatically in Squadcast.
The Scout APM integration comes with an Auto-Resolve feature, meaning that whenever the alerts gets resolved in Scout APM, the incident will automatically get resolved in Squadcast as well.