Follow the steps below to configure a service so as to extract its related alert data from CopperEgg. Squadcast will then process this information to create incidents for this service as per your preferences.
On the Sidebar, click on services.
You can either navigate to an existing service or make a new one by clicking on “Add Service”.
Check the service details like name, description, and the associated escalation policy for this service and make sure it is correctly entered.
From the integration types drop down select the integration type as “CopperEgg”. You will be shown your CopperEgg Webhook URL.
Log in to your CopperEgg account and go to the “Alerts” tab
Under the alerts tab click on “Notification Profiles” on the left
Under “Custom Profile” click on “Add a profile” to create a new notification profile
Name the profile as required and set state as “enabled”
Under destinations select “Webhook” and enter the webhook url obtained earlier and click on “Add”. You can click on “Test Notification” to get a test alert on squadcast.
Click on Save and now you can add this notification profile to any of yours alert configuration. Just while creating/editing the alert select squadcast (webhook) from the notification target drop down.
Alerts that are cleared within CopperEgg are reflected in the status of the related Squadcast Incident.