Using War room - Slack syncing feature, you can connect any Incident war room to a Slack channel and the messages will be synced in both the platforms.

Follow the below steps to implement this feature.

1. Integrate Slack


2. Add the slack channel to the Incident war room


3. Add the Squadcast bot to the slack channel


Once enabled, you can tag any person and chat from War room and it will be reflected in slack and vice versa. 

Our Slackbot maps the users by comparing their emails in Slack and Squadcast. If the emails don't match or if the user is not present in the other system, then it will simply display the name instead of tagging them.

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