You can access the Incident timeline by visiting the Incident Details page in the web app and the timeline will be displayed in the right-hand side of the page.

The Incident Timeline will display the timeline of the incident in reverse chronological order as to when the Incident was first Triggered and Assigned, who Acknowledged it or Re-assigned and who resolved them and when.

It can be a very useful feature to create Incident Review reports and we are working to automate extraction of Incident Review reports with just one click from the Timeline. Stay tuned!

You can also view the Incident timeline in the mobile app as well.

Pro-Tip: You can reveal the exact time of the event in the Incident Timeline by clicking on the approximate time displayed.

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