You can use this feature to pin important messages from the War Room to the Incident Timeline to ensure that any important notes or suggestions are saved for future reference.
- Move over to the War Room in the Incident Details page
- Long-hold the message that you want pinned to the timeline. You will then see a
pinicon which you can click to pin the message to the Incident Timeline.
Pinning From Slack
Messages cannot be pinned from Slack to the Incident Timeline even if Slack is integrated today.
You can unpin a message from the Incident Timeline by following the steps below.
Long-hold the message that you want unpinned from the Incident Timeline
Click on the
UnPin From Timelineto unpin the message
Updated about a month ago