Filter Incidents

Customize your incident list by applying multiple filters. You can filter your incidents by Date & Time, Service, Assigned To, and Alert Source by clicking on the Add Filter button on the top next to the status dropdown.

Here choose the type of filter you would like to apply to your incidents. You can search for your relevant option to narrow down the choices.

The filters that available at the moment are:

  • Date & Time
  • Service
  • Alert Source
  • Assigned To
  • Tags

If you want to remove a filter just press the cross icon next to the filter name.

Date & Time

The date & time filter allows you to filter down incidents to a specific time range. By default, the incidents within the last week are displayed. Change the filter by choosing a different option.

Custom Range

The custom range options allow you to give a custom time range within which you would like to view your incidents. Here you can also select the exact time within which you would like to filter by.

Service

For Service filters, you can choose to filter by multiple values, so use the checkbox to select all the values you would like to filter by. You can use the search box to narrow down your options.

Alert Source

For Alert Source filters, you can choose to filter by multiple values, so use the checkbox to select all the values you would like to filter by. You can use the search box to narrow down your options.

Assigned To

For Assigned To filters, you can choose to filter by multiple values, so use the checkbox to select all the values you would like to filter by. You can use the search box to narrow down your options.

Tags

You can use the Tags filter to filter incidents by the tags associated with them. You can use the search box to narrow it down or check the relevant ones from the list shown.

Choosing multiple Tag values will serve as a logical AND operation. Should you want to see the list of incidents for each tag, make sure to do so in multiple steps.

When you are not filtering by any services, tags across all the services will be displayed. To narrow down your tags by service make sure to apply the service filter first.

Updated about a month ago


Filter Incidents


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