Editing an Existing Escalation Policy

If you need to make changes to your escalation policy, you can do so by following the steps in this article.

  • Move over to Escalation Policy from the navigation sidebar.
  • Click on the More Options (3 dots) button on the top right corner of the escalation policy.
  • You can update the escalation rules and click Save.

Your escalation policy will now be updated.

Updated 6 months ago


Editing an Existing Escalation Policy


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